Preparation Speeds Your Flood Claim
Release Date: September 29, 2004
Release Number: 1539-154
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ORLANDO, Fla. -- More than 14,000 of Florida’s hurricane victims have filed flood insurance claims and, as the number increases, officials are suggesting that policyholders be prepared with information if they want to expedite their settlements.
Agents and insurance companies need the policy number and a reliable address and telephone number of the insured. If the insured does not have a permanent address he or she will need a contact through which they can be reached.
When you file your claim ask when an adjuster can be expected to visit your property. The adjuster will work with you to calculate your losses and prepare a settlement estimate.
Evidence of your loss will be important in reaching an estimate. Photographs or videotape of the property showing the damage are valuable. If you dispose of damaged items, such as carpeting or upholstered furniture, cut out swatches to show the adjuster.
Make a list of your damaged property and note its age and value. If possible, have purchase receipts for these items. Separate damaged property from undamaged before the adjuster arrives. Show the adjuster any repair estimates you received from contractors or technicians.
If you do not hear from an adjuster within a few days, make a second call to the company. Call 1-800-621-FEMA (3362) to register for disaster assistance.
The State Emergency Response Team is a collaboration of Florida’s emergency management agencies led by the state coordinating officer. SERT’S mission is to ensure that Florida is prepared to respond to emergencies, recover from them, and mitigate their impact. Visit http://www.floridadisaster.org for the latest information on the hurricane relief effort.
On March 1, 2003, FEMA became part of the U.S. Department of Homeland Security. FEMA's continuing mission within the new department is to lead the effort to prepare the nation for all hazards and effectively manage federal response and recovery efforts following any national incident. FEMA also initiates proactive mitigation activities, trains first responders, and manages the National Flood Insurance Program and the U.S. Fire Administration.
Last Modified: Wednesday, 29-Sep-2004 15:50:16