Misunderstandings May Cause Some To Miss Out On Disaster Aid 

Release Date: June 26, 2004
Release Number: 1523-023

» More Information on Kentucky Severe Storms, Tornadoes, Flooding, and Mudslides

FRANKFORT, Ky. - Recovery officials said that some common misunderstandings about disaster assistance may deprive eligible individuals and households of vital aid from the state and the Federal Emergency Management Agency (FEMA).

"The last thing you need in a disaster is misinformation," said Deputy Federal Coordinating Officer Pat Seaman. "And the best way to avoid that problem is to call and ask what kind of assistance is available to you."

Residents of 74 Kentucky disaster-declared counties with severe storm damage or losses are urged to call 800-621-3362 (FEMA) to register for assistance. Those with a speech or hearing impairment can call (TTY) 800-462-7585. The lines are open 8 a.m. to 6 p.m., seven days a week until further notice.

"Too often, residents decide not to apply based on rumors about non-existent rules including damage thresholds or income limits," said Malcolm Franklin, director of the Kentucky Division of Emergency Management. "And if you don't register, we won't be able to help you."

Franklin encouraged all homeowners, renters and business with any storm-related damage or loss to register immediately. "At your convenience you'll be able to meet with an inspector, show him or her the damage, and that will be the information used to determine possible aid for your uninsured losses," Franklin said.

The officials clarified some of the most common misconceptions heard in past disasters:

On March 1, 2003, FEMA became part of the U.S. Department of Homeland Security. FEMA's continuing mission within the new department is to lead the effort to prepare the nation for all hazards and effectively manage federal response and recovery efforts following any national incident. FEMA also initiates proactive mitigation activities, trains first responders, and manages Citizen Corps, the National Flood Insurance Program and the U.S. Fire Administration.

Last Modified: Monday, 28-Jun-2004 10:23:59