Misunderstandings May Cause Some To Miss Out On Disaster Aid 

Release Date: September 23, 2005
Release Number: 1605-035

» More Information on Alabama Hurricane Katrina

MONTGOMERY, Ala. -- In the turmoil that accompanies the shock and loss of a disaster, misleading rumors, half-truths and misunderstandings about available assistance may cause some hurricane-struck residents and displaced evacuees to disqualify themselves from much-needed help.

Recovery officials voiced concern that unreliable word-of-mouth in distressed neighborhoods and communities may deprive eligible individuals and households of vital aid from the state of Alabama and the Federal Emergency Management Agency (FEMA).

“The last thing you need in a disaster is misinformation,” said Michael Bolch, overseeing federal recovery efforts in the state,“And the best way to avoid that problem is to call and ask what kind of assistance is available to you.”

Residents who suffered damages and losses as a result of Hurricane Katrina can apply for assistance immediately by calling 800-621-3362 (FEMA). Individuals with speech or hearing impairments who use special keyboard equipment (TTY) should call 800-462-7585. Both telephone lines are open 24-hours per day seven days a week until further notice. On-line registration is also available via the FEMA website at http://www.fema.gov which also serves as a valuable information resource for disaster victims.

State Coordinating Officer Bruce Baughman said that after registration, disaster survivors have the option to visit any of the nine Disaster Recovery Centers (DRCs) open in Alabama for follow-up information about various forms of aid. “These centers are coming to communities and neighborhoods to provide a human touch to the recovery process. You are not alone and we’ll take the time to sit down and talk with you about your recovery situation,” Baughman said.

The officials clarified some of the most common misconceptions that he has heard in past disasters:

FEMA prepares the nation for all hazards and manages the federal response and recovery efforts following an incident of national significance. FEMA initiates mitigation activities to reduce the risk of loss in future disasters. FEMA also trains first responders, state and local emergency managers, manages the National Flood Insurance Program and the U.S. Fire Administration. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.

Last Modified: Friday, 23-Sep-2005 15:47:49