1 INTRODUCTION This primer, FEMA 429, Insurance, Finance, and Regulation Primer for Terrorism Risk Management in Buildings, is a part of the Multihazard Risk Management Series of publications that addresses terrorism risk in buildings. The objective of this primer is to introduce the building insurance, finance, and regulatory communities to the issue of terrorism risk management in buildings and the tools currently available to manage that risk. Insurance, finance and regulation are considered the 'change levers' of the built environment. They are the principal mechanisms for the evaluation and management of risk exposure in buildings. These change levers play a critical role in introducing and maintaining standards for risk management and public safety. CHANGE LEVERS FOR TERRORISM RISK REDUCTION Risk management in the built environment is a complex issue that involves a range of decision-makers in all phases and at all levels in the building development, design, construction, and management process. The traditional market mechanisms for estimating, pricing, and distributing risk are the insurance and finance industries. The established mechanism for defining society's acceptable risk levels in the physical environment is the public regulation of development, including zoning and building regulation. Risks related to hazards such as fire, earthquake, flood, asbestos, and lead paint have been dealt with through these mechanisms. These risks have been identified and assessed, and applicable actuarial data has been collected. Physical measures for risk reduction have been developed and defined. Residual risks have been quantified and mechanisms for risk transfer are in place. The process of understanding and managing of terrorism risk is at its very beginning. All of the mechanisms of the traditional building risk management process must be engaged to address the issue of terrorism risk. They must understand the threat, develop the measures for risk reduction, and motivate the implementation of appropriate risk reduction measures. The building design and management communities must develop the physical and operational solutions. But it is the change levers of finance, insurance, and regulation that can motivate and reward the implementation of those solutions. INTERVENING IN THE BUILDING INVESTMENT PROCESS It is necessary that guidance on the design, construction, and rehabilitation of buildings to reduce terrorism risk be made available to architects, engineers, and constructors. The other publications of the FEMA Multihazard Risk Management Series provide this guidance. However, architects, engineers, and constructors implement the programs and directives of their clientsÑ building developers and ownersÑwho must be aware of the opportunity and the benefits of in- vesting in terrorism risk reduction measures before they decide to make such investments. What motivates building owners to make invest ment decisions about their buildings? Most owners view their buildings as revenue generators, not as instruments of social policy. Owners invest in buildings in order to realize an economic return. How can owners be persuaded that investments to reduce their vulnerability to terrorist attack will make business sense? Figure 1-1 is a schematic representation of the building process as it addresses the issue of terrorism risk reduction. Buildings are the final product of this process. Designers and builders are key actors in the implementation of physical mitigation of risk, but Figure 1-1: Terrorism Risk Reduction Decision-Making building owners and change levers are the key decision-makers regarding management of risk in buildings. In order to introduce physical or operational change in buildings (to reduce terrorism risk), it is necessary to intervene at several points. Builders who actually construct the buildings must be guided by the plans and specifications developed by the design professionals (architects and engineers). The design professionals are, in turn, guided by the programs and demands of their clients, the owners. Building owners have functional, financial, and esthetic objectives that may or may not specifically include risk management. It is the change levers that are most sensitive to risk management needs and are in a position to effectively leverage owner interests that are communicated to designers and builders. It is of key importance that owners demand appropriate mitigation measures in design, that designers have the specific technical guidance to provide required mitigation measures, and that builders have the technical capability to implement appropriate designs. However, highest in this causative chain of decision-making are the change levers that influence the entire process that ultimately determines the end product. If investments cannot result directly in added profit in the form of increased rents or reduced operating costs, they will not be made, unless owners are induced or forced to make them by the change levers. The change levers must create an environment that demands and rewards investment in safety. Regulators force such changes through laws that mandate terrorist resistant building design and construction. Lenders induce such changes by requiring them as conditions of the loan to acquire or construct the building, or by adjusting interest rates or other terms of the loan. Insurers can motivate such changes by relating premiums to risk and rewarding effective mitigation In order to introduce these changes, it is necessary for the change levers to understand the character of terrorism risk, understand available risk reduction measures, and be able to evaluate related costs and benefits. This primer provides this information. PRIMER ORGANIZATION Insurance Chapter 2 of this primer provides information on terrorism risk management for the insurance industry. The insurance industry consists of three primary segments, each of which has a unique role in the assessment of terrorism risk, and therefore can benefit from familiarity with the information in this primer: . _ Direct insurers . _ Reinsurers . _ Agents/brokers The industry is supported by a complex infrastructure, each component of which will be able to use this information: . _ Overseers/regulators . _ Technical support . _ Think tanks (risk modelers) . _ Lobbying groups . _ Independent advisors and consultants The industry also segments itself by product lines. Some of these lines have a direct relationship to building safety features, and others may have an indirect relationship: . _ Property, liability, and business interruption . _ Workers' compensation . _ Health (and health maintenance organizations) . _ Life Buyers of insurance are represented by various associations such as the Risk and Insurance Management Society (RIMS), and the Apartment and Office Building Association (AOBA). Finance Chapter 3 of this primer provides information that will be of use to both commercial and multifamily lenders, including: . _ Loan originators . _ Loan servicers . _ Secondary markets . _ Bond markets Regulation Chapter 4 provides information on terrorism risk management for the building regulatory community. There are four categories of building regulation that have the potential to address terrorism risk reduction, and each has its own array of audiences: . _ Zoning and planning regulations . _ Property maintenance codes . _ Building rehabilitation codes _ Construction codes (building, mechanical, plumbing, electrical) All four categories of building regulation include extensive reference to voluntary standards that are developed by a wide array of organizations. These regulations are enforced by a variety of local and/or state agencies, each represented by trade associations, including: . _ Building officials and building departments . _ Fire marshals and fire prevention bureaus . _ Health departments . _ Planning and community development de- partments and agencies Due Diligence for Terrorism Vulnerability Assessment Chapter 5 provides information on due diligence for terrorism vulnerability assessment for individual buildings and facilities. Methods for threat assessment and vulnerability assessment are described and a framework for a qualitative terrorism risk 'vulnerability estimate' is presented. Guide to Expertise and Tools Chapter 6 provides reference to resources, including: . _ The Terrorism Risk Insurance Act of 2002 . _ Building Vulnerability Assessment Screening . _ A general glossary . _ A chemical, biological, and radiological glossary . _ A list of acronyms . _ A list of associations and organizations related to terrorism risk management . _ A bibliography