FEMA Helpline Features Automated Status Update
Release Date: June 10, 2008
Release Number: 1764-009
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CLINTON, Miss. -- In a continuing effort to provide information to those affected by the severe storms and tornadoes of April 4, the Federal Emergency Management Agency now provides an automated status update function to its registration phone line for those who have registered for assistance.
Disaster assistance applicants are able to immediately check the status of their case and obtain basic information regarding their claim. There is no longer a need to wait to speak directly with a FEMA operator. By following a series of voice-activated prompts, the applicant may access information about their personal registration, eligibility status, financial compensation, the appeals process and other information.
Applicants still have the option of talking to a FEMA Helpline operator as well. They must simply listen to the prompts to select Helpline assistance.
To access the automated status update line, applicants should call 1-800-621-FEMA (3362) or 1-800-462-7585 and provide their FEMA registration ID number, date of birth and the last four digits of their social security number. If the applicant provides inaccurate information or makes an error, they will be forwarded to FEMA Helpline staff.
The automated status update system allows applicants to access up-to-date information on their application for assistance through FEMA.
FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.
Last Modified: Tuesday, 10-Jun-2008 13:30:32