Receive guidance for using benchmarking in doing performance audits. With benchmarking, auditors are able to (a) identify and report both good and poor performance, thus enhancing their credibility as impartial providers of objective information; and (b) identify and recommend for use by low-performing entities best practice solutions used by high-performing entities.
While a relatively straightforward approach for examining programs that provides solid evidence of performance problems and proven solutions, benchmarking requires systematic application to provide credible results. Participants are led through the requisite steps in applying a benchmarking approach to their auditing. |