Sharpen your skills in obtaining the information necessary for an effective audit through practice interviews. You learn the mechanics of effective interviewing techniques through lectures, discussions and simulated interview exercises. You see the major steps of the interview process demonstrated in a mock interview. You identify ways to improve interviewing techniques, identify your own style and try out your solutions through role-playing.
Who Should Attend?
New auditors and experienced auditors who want to enhance their skills. Level: Foundation.
Objectives:
Plan and conduct effective audit interviews using an eight-step model
Conduct effective individual and team interviews
Manage the interpersonal dynamics that occur between auditors and auditees
Select an appropriate note-taking technique
Listen more effectively during an interview
Use appropriate questioning and paraphrasing skills
Syllabus:
Syllabus -- Interviewing Techniques for Auditors, AUDT7012G, Grad. School, USDA
