Cross the threshold into a key government position with the knowledge acquired in this comprehensive training for new and prospective managers. You learn about the four seemingly daunting challenges managers face, and you explore, through a variety of experiential and developmental tools, how to handle them. You learn exciting concepts such as the Pygmalion effect, CTEC coaching process, the discipline of reflection, Trump vs. Gandhi power model and the art of persuasion. OPM's leadership competencies are at the heart of this course, and a detailed self-assessment is provided to guide you on the path of further development.
Who Should Attend?
New managers, participants in management development programs, current supervisors and prospective managers interested in developing strong management knowledge and skills.
Objectives:
Balance competing interests of the multiple work units for which you are responsible
Delegate and empower others whose expertise differs from yours
Coach and facilitate the work of your direct reports
Build broad networks of trusting relationships with your direct reports, bosses, peers and stakeholders
Syllabus:
MGMT7099D, Introduction to Management, Syllabus, Graduate School, USDADay One
Morning
Introduction
Expectations
Objectives
Opening exercise
Lesson One: Conceptual Understanding
Four critical challenges facing the manager
Role emphases differentiation between managers and supervisors
Course framework and relevance to participants’ work
The Leadership Effectiveness Framework (LEF)
Leadership
Afternoon
Lesson Two: Strategic Orientation and Visioning
Challenge #1 analysis: Integrating the work of multiple work units while balancing competing interests
Strategic vs. operational orientation
Creating a vision
Kolb learning model
Day One Reflections
Day Two
Morning
Lesson Three: Collaboration vs. Competition
Key learning review
Balancing competing interests
Conflict interventions
Afternoon
Lesson Four: Delegation and Empowerment
Challenge # 2 analysis: Delegating and empowering in areas beyond your expertise
Delegation
Empowerment
Day Two Reflections
Day Three
Morning
Lesson Five: Performance and the Power of Positive Expectations
Key learning review
Challenge #3 analysis: Coaching and facilitating the work of direct reports
Effective organization performance
Role of the manager in organization excellence
Impact of positive expectations on performance
Afternoon
Lesson Six: Coaching
CTEC coaching process
Coaching and leadership development
Day 3 Reflections
Day Four
Morning
Lesson Seven: Network Building
Key learning review
Coaching
Lesson Eight: Network Building
Challenge #4 analysis: Building broad networks with supervisors, bosses, peers, and stakeholders
