Acceptance of audit results and a willingness to act on recommendations require not only good data and analysis but also effective communication on the part of auditors. Learn common-sense approaches to interpersonal communications, including elements of small and large group dynamics and how they affect the success of audit engagements. Learn to distinguish among personality types to better understand auditor-client relationships. Also, learn the key communication factors in developing and conducting successful briefings, meetings and closeout conferences.
Who Should Attend?
Experienced auditors, including audit supervisors, team leaders and managers. Level: Journeyman.