Interpersonal Communications
October 22 - 23, 2008 Instructor: Teri Hocking Washington, DC $545 December 4 - 5, 2008 Instructor: Ellen Chmar Washington, DC $545 January 21 - 22, 2009 Instructor: Sharon Fountain Washington, DC $545 February 3 - 4, 2009 Instructor: Terri Greenberg Philadelphia, PA $545 February 12 - 13, 2009 Instructor: Patricia Wright Las Vegas, NV $545 February 25 - 26, 2009 Instructor: Ellen Chmar Washington, DC $545 March 30 - 31, 2009 Instructor: Judy Walton Washington, DC $545 April 9 - 10, 2009 Instructor: James Delia San Diego, CA $545 May 7 - 8, 2009 Atlanta, GA $545 May 11 - 12, 2009 St. Louis, MO $545 May 14 - 15, 2009 Instructor: Teri Hocking Washington, DC $545 June 4 - 5, 2009 Instructor: Judy Walton Washington, DC $545 June 8 - 9, 2009 Instructor: Kathleen McCleskey Oklahoma City, OK $545 June 24 - 25, 2009 Instructor: Berri Wells Washington, DC $545 July 8 - 9, 2009 Instructor: Claire Taylor Long Beach, CA $545 July 27 - 28, 2009 Instructor: Berri Wells Washington, DC $545 July 28 - 29, 2009 Instructor: Sherri Edwards Seattle, WA $545 August 5 - 6, 2009 Kansas City, MO $545 August 11 - 12, 2009 Instructor: Miriam (Mimi) Kimball Annapolis, MD $545 August 13 - 14, 2009 Instructor: Teri Hocking Washington, DC $545 August 18 - 19, 2009 Instructor: Robert Schout Dallas, TX $545 September 10 - 11, 2009 Instructor: Teri Hocking Washington, DC $545 September 15 - 16, 2009 Jacksonville, FL $545 September 23 - 24, 2009 Chicago, IL $545
Overview:
Learn proven techniques to work more productively and improve your everyday interactions with others. Discover conflict resolution strategies and negotiation techniques, as well as tips on tact and diplomacy.
This course is also part of the Certificate of Accomplishment in Acquisition and the Certificate of Accomplishment in Program and Management Analysis .
Employees who want to enhance their interpersonal skills to better communicate with others.
Adjust your conversational style to meet the needs of others Understand why you respond in a particular way to conflict Listen more effectively Work through or prevent conflict by avoiding destructive statements or actions Recognize and use appropriate behavior to work harmoniously and productively Select the best option for negotiating
Syllabus -- Interpersonal Communications, COMM7006D, Grad. School, USDA
Day one of two
Getting Up to Speed: Listening
Overcoming Communication Barriers
Understanding Ourselves and Others
Day two of two
Conflict and Defensiveness
Negotiation
Personal Action Activities
