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Consultation: Free On-Site Safety & Health
Services
Using a free consultation service largely funded
by the U.S. Occupational Safety and Health Administration (OSHA),
employers can find out about potential hazards at their worksites,
improve their occupational safety and health management systems,
and even qualify for a one-year exemption from routine OSHA inspections.
The service is delivered by state governments using well-trained professional
staff. Most consultations take place on-site, though limited services away
from the worksite are available.
Primarily targeted for smaller businesses, this safety and health consultation
program is completely separate from the OSHA inspection effort. In addition,
no citations are issued or penalties proposed.
It's confidential, too. Your name, your firm's name,
and any information you provide about your workplace, plus any unsafe
or unhealthful working conditions that the consultant uncovers, will
not be reported routinely to the OSHA inspection staff.
Your only obligation will be to commit yourself to correcting serious job safety
and health hazards -- a commitment which you are expected to make prior to the
actual visit and carry out in a timely manner.
How To Get Started
Because consultation is a voluntary activity, you must request it. Your telephone
call or letter sets the consulting machinery in motion. The consultant will discuss
your specific needs with you and set up a visit date based on the priority assigned
to your request, your work schedule, and the time needed for the consultant to
adequately prepare to serve you. OSHA encourages a complete review of your firm's
safety and health situation; however, if you wish you may limit the visit to
one or more specific problems.
Opening Conference
When the consultant arrives at your worksite for the scheduled visit, he or she
will first meet with you in an opening conference to briefly review the consultant's
role and the obligation you incur as an employer.
Walk Through
Together, you and the consultant will examine conditions in your workplace. OSHA
strongly encourages maximum employee participation in the walk-through. Better
informed and more alert employees can more easily work with you to identify and
correct potential injury and illness hazards in your workplace. Talking with
employees during the walk-through helps the consultant identify and judge the
nature and extent of specific hazards.
The consultant will study your entire workplace or the specific operations you
designate and discuss the applicable OSHA standards. Consultants also will point
out other safety or health risks that might not be cited under OSHA standards,
but nevertheless may pose safety or health risks to your employees. They may
suggest and even provide other measures such as self-inspection and safety and
health training you and your employees can use to prevent future hazardous situations.
A comprehensive consultation also includes (1) appraisal of all mechanical and
environmental hazards and physical work practices, (2) appraisal of the present
job safety and health program or establishment of one, (3) a conference with
management on findings, (4) a written report of recommendations and agreements,
and (5) training and assistance with implementing recommendations.
Closing Conference
The consultant will then review detailed findings with you in a closing conference.
You will learn not only what you need to improve, but also what you are doing
right. At that time you can discuss problems, possible solutions and abatement
periods to eliminate or control any serious hazards identified during the walk-through.
In rare instances, the consultant may find an "imminent danger" situation during
the walk-through. If so, you must take immediate action to protect all employees.
In certain other situations that would be judged a "serious violation" under
OSHA criteria, you and the consultant are required to develop and agree to a
reasonable plan and schedule to eliminate or control that hazard. The consultants
will offer general approaches and options to you. They may also suggest other
sources for technical help.
Abatement and Follow Through
Following the closing conference, the consultant will send you a detailed written
report explaining the findings and confirming any abatement periods agreed upon.
Consultants may also contact you from time to time to check your progress. You,
of course, may always contact them for assistance. Ultimately, OSHA requires
hazard abatement so that each consultation visit achieves its objective -- effective
employee protection. If you fail to eliminate or control identified serious hazards
(or an imminent danger) according to the plan and within the limits agreed upon
or an agreed-upon extension, the situation must be referred from consultation
to an OSHA enforcement office for appropriate action. This has rarely occurred
in the past.
Benefits
Knowledge of your workplace hazards and ways to eliminate them can only improve
your own operations and the management of your firm. You will get professional
advice and assistance on the correction of workplace hazards and benefit from
on-site training and assistance provided by the consultant to you and your employees.
The consultant can help you establish or strengthen an employee safety and health
program, making safety and health activities routine considerations rather than
crisis-oriented responses. In many states, employers may participate in the OSHA
Consultation SHARP (Safety and Health Achievement Recognition Program).
This program provides incentives and support to smaller, high-hazard employers
to develop, implement and continuously improve effective safety and health programs
at their worksite(s). The program recognizes employers who have demonstrated
exemplary achievements in workplace safety and health by receiving a comprehensive
safety and health consultation visit, correcting all workplace safety and health
hazards, adopting and implementing effective safety and health management systems,
and agreeing to request further consultative visits if major changes in working
conditions or processes occur that may introduce new hazards. Employers meeting
these specific program requirements may be exempt from general scheduled OSHA
inspections for one year.
The On-Site Consultants Will:
- Help you recognize hazards in your workplace
- Suggest general approaches or options for solving a safety or health
problem
- Identify kinds of help available if you need further assistance
- Provide you a written report summarizing findings
- Assist you to develop or maintain an effective safety and health
program
- Provide training and education for you and your employees
- Recommend you for a one-year exclusion from OSHA programmed inspections,
once program criteria are met.
The On-Site Consultants Will Not:
- Issue citations or propose penalties for violations of OSHA standards.
- Report possible violations to OSHA enforcement staff.
- Guarantee that your workplace will "pass" an OSHA inspection.
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