BTS | Table 1-58: Passengers Boarded and Denied Boarding by the Largest U.S. Air Carriers (a)

Bureau of Transportation Statistics (BTS) - Research and Innovative Technology Administration (RITA) - United States Department of Transportation (USDOT, US DOT or DOT)

ABOUT RITA | CONTACT US | PRESS ROOM | CAREERS | SITE MAP

Data and Statistics

Bookstore

Programs

About BTS

Upcoming Press Releases

External Links

BTS Home > Publications > National Transportation Statistics

Table 1-58: Passengers Boarded and Denied Boarding by the Largest U.S. Air Carriers^a

(Thousands of passengers)

Excel | CSV

	1990	1991	1992	1993	1994	1995	1996	1997	1998	1999	2000	2001	2002	2003	2004	2005	(R) 2006	2007
Boarded	420,696	429,190	445,271	449,184	457,286	460,277	480,555	502,960	514,170	523,081	543,344	477,970	467,205	485,797	522,308	516,553	552,445	571,661
Denied boarding,^b total	628	646	764	683	824	842	957	1,071	1,136	1,070	1,120	900	837	769	747	597	674	686
Voluntary	561	599	718	632	771	794	899	1,018	1,091	1,024	1,062	861	803	727	702	552	619	622
Involuntary	67	47	46	51	53	49	58	54	45	46	57	39	34	42	45	45	55	64
Percent denied boarding	0.15%	0.15%	0.17%	0.15%	0.18%	0.18%	0.20%	0.21%	0.22%	0.20%	0.21%	0.19%	0.18%	0.16%	0.14%	0.12%	0.12%	0.12%

^aData include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least 1% of the total domestic scheduled service passenger revenues and operate aircraft with a passenger capacity of more than 60 seats. In 2007, the air carriers were Jetblue, Airtran, Hawaiin, Aloha, United, Alaska, American, Northwest, Frontier, Southwest, US Airways, American Eagle, Continental, Mesa, Skywest, Delta, Comair, Atlantic Southeast, Pinnacle. Before 1994, carriers included both majors and national airlines, i.e., airlines with over $100 million in revenue.

^bNumber of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.

SOURCE

U.S. Department of Transportation, Office of the Secretary, Air Travel Consumer Report (Washington, DC: Annual February issues), p. 39, Internet website http://airconsumer.ost.dot.gov/reports/ as of Feb. 13, 2008.

Table 1-58: Passengers Boarded and Denied Boarding by the Largest U.S. Air Carriersa

Table 1-58: Passengers Boarded and Denied Boarding by the Largest U.S. Air Carriers^a