Table 1-55,,,,,,,,,,
Passengers Denied Boarding by the Largest U.S. Air Carriersa,,,,,,,,,,
,1990,1991,1992,1993,1994,1995,1996,1997,1998,1999
Boarded (millions),421,429,445,449,457,460,481,503,514,523
,,,,,,,,,,
Denied boardingb (thousands),,,,,,,,,,
Voluntary,561,599,718,632,771,794,899,"1,018","1,081","1,024"
Involuntary,67,47,46,51,53,49,58,54,45,46
  Total,628,646,764,683,824,843,957,"1,072","1,126","1,070"
a  Data are for nonstop scheduled service flights between points within the United States (including territories) by,,,,,,,,,,
"the 10 largest U.S. air carriers, i.e., those with at least 1% of total domestic scheduled-service passenger ",,,,,,,,,,
"revenues (Alaska, America West, American, Continental, Delta, Northwest, Southwest, TWA, United, and US Airways).",,,,,,,,,,
"Before 1994, carriers included both majors and national airlines, i.e., airlines with over $100 million in revenue.",,,,,,,,,,
"b  Number of passengers who hold confirmed reservations and are denied boarding (""bumped"") from a flight ",,,,,,,,,,
because it is oversold. These figures include only passengers whose oversold flight departs without them; they ,,,,,,,,,,
"do not include passengers affected by canceled, delayed, or diverted flights.",,,,,,,,,,
,,,,,,,,,,,
"SOURCE:  U.S. Department of Transportation, Office of the Secretary, Air Travel Consumer Report (Washington, DC: Annual ",,,,,,,,,,,
April issues).,,,,,,,,,,,