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We are moving software support tracking system! read more >
Email address aliases related to the various packages/topics we support have been created so that your topic-specific questions can be processed with a minimum of effort:
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Support Topic |
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Email Address (add @unidata.ucar.edu) |
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CONDUIT |
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support-conduit |
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Case Studies |
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support-casestudies |
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CommunitE-letter (newsletter) |
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support-eletter |
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Datastream |
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support-datastream |
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Equipment Awards/Grants |
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support-egrants |
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GEMPAK |
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support-gempak |
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IDD |
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support-idd |
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IDD Antarctica |
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support-idd-antarctica |
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IDD Brasil |
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support-idd-brasil |
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IDD Cluster |
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support-cluster |
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IDD SCOOP |
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support-idd-scoop |
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IDD TIGGE |
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support-idd-tigge |
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IDV |
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support-idv |
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IDV Storm |
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support-idv-storm |
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LDM |
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support-ldm |
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LDM-McIDAS Decoders |
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support-ldm-mcidas |
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LEAD |
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support-lead |
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McIDAS |
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support-mcidas |
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Miscellaneous Support Questions |
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support-miscellaneous |
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NOAAPORT |
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support-noaaport |
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NetCDF |
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support-netcdf |
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NetCDF Java |
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support-netcdf-java |
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NetCDF Perl |
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support-netcdf-perl |
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NetCDF and GRIB Decoders |
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support-netcdf-decoders |
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OPeNDAP/DODS |
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support-opendap |
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Outreach, Feedback, or Comments for Unidata |
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support-outreach |
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Platforms |
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support-platforms |
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RAMADDA |
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support-ramadda |
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SuomiNet |
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support-suominet |
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Support LibCF |
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support-libcf |
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THREDDS |
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support-thredds |
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UDUNITS |
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support-udunits |
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VisAD |
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support-visad |
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Web Site Questions and Feedback |
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support-plaza |
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Workshop |
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support-workshop |
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support (I can't determine) |
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support |
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Suggested Support Process
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1.
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Did you read the documentation?
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Software documentation is available, containing a wealth of useful information.
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2.
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Did you utilize our mailing lists and support archives?
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Query the community via our mailing lists. Our community contains expert users who are happy to share their experience and knowledge with others.
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Search or browse the mailing list and support archives. It is likely your support question has already been addressed and the answer is available in the archives.
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3.
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Submit a support request to Unidata
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Send your support question directly to Unidata using one of the topic-related email addresses.
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Use the support request form to compose your queries.
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