Medical Service Corporation International (MSCI)
is an international health and development company incorporated in
Washington, D.C. in 1973. MSCI has worked in over 60 countries for
numerous private and public clients including the United States Agency
for International Development (USAID), the Department of State, The
World Bank, the Inter-American Development Bank, the African Development
Bank, the Asian Development Bank, Exxon-Mobil Corporation, and
CIBA-GEIGY.
MSCI's
corporate goal is to improve health services worldwide through the use
of appropriate technology, modern management systems, and quality
advisory assistance. The firm is a recognized leader in the design,
implementation, and management of projects focusing on medical care and
treatment adherence, human health resources development, infectious
disease control, the delivery of primary health care, and hospital
services, and health systems strengthening.
MSCI's
ability to manage complex health programs is based upon a 34 year
history of successful implementation of numerous health-related programs
in Africa, Latin America, Asia, the Middle East and Eastern Europe. It
has strong professional working relationships with leading health
educational institutions in the U.S. including Harvard University School
of Public Health, Tulane University School of Public Health and Tropical
Medicine, The University of Pittsburgh Health Sciences Center, and
Vanderbilt University.
MSCI has
delivered humanitarian assistance and basic health services in
transitional and post-conflict states such as Hungary, Bulgaria,
Georgia, Poland, Somalia, and Sudan. It has also provided disaster
relief after earthquakes and hurricanes in El Salvador and medical
support following the Chernobyl nuclear disaster in Ukraine.
MSCI
maintains overseas offices in Tbilisi, Georgia; Batumi, Georgia;
Dar Es Salaam, Tanzania; Maputo, Mozambique; Lilongwe, Malawi; and
Port-au-Prince, Haiti.
MSCI’S AREAS OF EXPERTISE INCLUDE:
Health Systems Strengthening
- Health
Policy Development
- Health
Systems Reform
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Information, Education and Communications
- Human
Resource Development
- Health
Care Finance
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Continuing Medical Education
Health Services Delivery
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Diagnosis, Treatment and Control of Infectious and Vector Borne Diseases
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Maternal and Child Health
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Treatment Adherence and Compliance
Monitoring
and Evaluation
- Health
Management Information Systems
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Performance Monitoring
- Program
Assessment and Evaluation
SELECTED CURRENT ACTIVITIES
Tuberculosis Treatment and Control Program (TTCP):
Republic of Georgia
Under a
USAID-funded program, MSCI is supporting the Government of Georgia's
efforts to improve the diagnosis and treatment of tuberculosis through
the implementation of Directly Observed Therapy – Short Course (DOTS).
TTCP serves as a key support mechanism for the country’s National
Tuberculosis Program (NTP) and has effectively increased the rate of
successful treatment outcomes in Tbilisi, Poti, and Adjara Region.
During the past four years, the Program has improved clinical and
laboratory services by training:
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12 DOTS instructors (six TB doctors,
three TB nurses and one PHC doctor);
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all 37 outpatient TB doctors and all
8 laboratory technicians at all five of the specialized
dispensaries in Tbilisi;
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all 66 doctors, 77 nurses and 9
laboratory technicians from the TB Hospital in Tbilisi;
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all 63 DOTS outreach nurses serving
the Tbilisi outpatients;
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22 doctors and 10 nurses of the
Ministry of Justice who are working in the prisons;
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five TB doctor and one DOTS
coordinator who were sent to the TB Training Center on MDR TB in
Latvia, Riga;
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all four of the TB doctors and all 6
TB nurses of Poti;
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all 16 of the TB doctors of Adjara;
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all 33 of the PHC doctors of Poti;
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293 PHC doctors of Tbilisi (out of
350);
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77 PHC doctors of Batumi (out of
120);
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seven PHC nurses serving Poti
outpatients in neighboring villages;
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all 20 of the DOTS nurses serving
Batumi outpatients; and
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27 physicians from Military Hospital.
Additionally,
41 journalists were given a special course to increase their awareness
of TB, and eight doctors from Tbilisi dispensaries were instructed on TB
record keeping and reporting standards.
In the
E&E Weekly Report to the USAID Administrator (January 11, 2007), MSCI’s
Tuberculosis Treatment and Control Program (TTCP) in Georgia was
described as follows: Since 2003, USAID’s Tuberculosis Treatment and
Control Program has helped strengthen diagnosis of tuberculosis and the
implementation of the Directly Observed Treatment Short-Course (DOTS)
program in Georgia. As a result of the program, the quality of TB
diagnosis testing has improved by 80%, and the positivity rate of TB has
increased by over 40%. In response to these results, the National
Reference Laboratory is replicating the USG-funded intensive coaching
approach in all 37 smear exam laboratories in Georgia.
Promoting Integrated ABC/VCT/Treatment Programs for
HIV/AIDS: Malawi, Mozambique, Haiti, Swaziland, Ethiopia and Guatemala
This USAID-funded Program
has been providing small subgrants to 19 community
and faith-based organizations (C/FBOs), all of which are based in high
HIV/AIDS prevalence regions of Malawi, Mozambique, Haiti, Swaziland,
Ethiopia and Guatemala. The Program supports the work of C/FBOs in:
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prevention and
public awareness activities promoting abstinence, faithfulness
and consistent condom use (ABC), as well as mitigation of other
cultural practices that can lead to HIV infection; |
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home-based
palliative care (HBC) of patients living with HIV/AIDS; |
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care and support for orphans
and vulnerable children (OVC) |
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voluntary
counseling and testing (VCT) and referral for VCT; |
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anti-retroviral
therapy (ART) where facilities and qualified personnel were
available; and |
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treatment
adherence and support for patients on ART. |
The
Program’s C/FBO partners comprise an extensive network of community
leaders, facilities and volunteers and have a deep commitment and close
ties to the local communities they serve. During the five years of
MSCI’s Integrated ABC/VCT/Treatment Program, the C/FBO subgrantees have
made major contributions to preventing the spread of HIV/AIDS.
Further, these subgrantees have made significant cost share contributions
totaling approximately 30% of the Program’s budget.
The Program is now focusing on involving the C/FBO
community on providing treatment adherence support at the community
level for host government funded ART care efforts. This is important
because host governments frequently do not have the capacity for
community outreach activities such as those supported by C/FBOs.
Consultancy Services for District Hospitals
Medical/Technical Needs Assessment Study: Tanzania
Recently, the World Bank awarded MSCI a contract to conduct a
situational analysis and needs assessment of the medical and technical
equipment requirements of 93 district hospitals, designated hospitals,
and regional hospitals that provide Level I services in Tanzania. This
Study will prepare plans of action for improving service delivery and
training of staff for the Tanzania Health Sector and local Government
Reform programs. In addition, the MSCI Consultant Team will develop a
set of recommendations to strengthen the procurement system (and ensure
its transparency) and an investment plan for the acquisition and/or
replacement of medical equipment in priority service areas.
Technical Assistance Support Contract 3 (TASC3) IQC
MSCI, and
its HealthStar Consortium, has been awarded a USAID TASC3 Global Health
Indefinite Quantity Contract (IQC. HealthStar is a diversified group
of 21 organizations working in the international health field. The IQC
mechanism allows USAID Missions and Bureaus, as well as other USG
agencies to access comprehensive technical assistance and support for
health related programs in developing countries. The six Global Health
Functional Areas for which HealthStar partners have qualified are: 1)
service delivery; 2) health policy reform; 3) community mobilization and
individual behavior change; 4) monitoring and evaluation; 5) capacity
building; and 6) commodities systems management [more...]
PAST
PROGRAMS
Chornobyl Childhood Illness Program:
Ministry of Health, Government of Ukraine, Kiev, Ukraine
Under a
USAID-funded cooperative agreement, MSCI managed a four-year, US$4
million effort that addressed the medical and psychosocial effects on
children of the Chornobyl nuclear disaster. Using five mobile units of
ultrasonographers and psychologists, the program screened 116,000
children for thyroid cancer and psychosocial problems (e.g., suicidal
ideation) in the five regions of Ukraine most affected by nuclear
contamination. Technical advisors from MSCI and its collaborating
institutions (the University of Pittsburgh Medical School, Children's
Hospital of Philadelphia) provided staff training and consultant
assistance to Ukrainian counterpart organizations on the screening,
identification, and the medical/psychosocial management of children who
were found to have developed radiation related conditions.
New Partners Initiative (NPI) Outreach
Workshops Task Order and Task Order Extension
Under a
USAID funded TASC2 IQC Task Order, MSCI recently assisted USAID and the
Office of the U.S. Global AIDS Coordinator (OGAC) to implement the New
Partners Initiative (NPI) of the President’s Emergency Plan for AIDS
Relief (PEPFAR). This work included:
●
Implementing Outreach Workshops to Identify New Partners.
MSCI
organized and conducted workshops in Philadelphia, Atlanta, Denver, Los
Angeles, and Washington D.C. to orient potential new partners to the
global HIV/AIDS situation, the PEPFAR Program and its technical
components, the President’s New Partners Initiative (NPI), and the U.S.
Government grant assistance and application processes. More than 2000
organizations were contacted, and a total of 400 organizations,
represented by 709 individuals, participated in the six workshops.
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Provision of Technical Assistance Support to the NPI Awardees.
MSCI
conducted site visits to 22 newly funded NPI grantees. This was done
through needs assessment workshops that yielded extremely valuable
insights regarding the capacity of these organizations to successfully
implement their grants. After the completion of the site visits, MSCI
held a debriefing for USAID, OGAC, and DHHS on the main findings of the
needs assessment, lessons learned and recommendations for future
technical support to the NPI grantees. Most important, the needs
assessments resulted in a clear articulation of the urgent steps and
technical assistance needed to remediate the weaknesses uncovered and
strengthen the capacity of these organizations.
The Vector Biology and Control Projet
(VBC):
USAID Office of Health, Bureau of Science and Technology, Washington,
D.C.
MSCI
implemented this USAID-funded project for the control of malaria,
schistosomiasis, river blindness, Guinea worm disease and more than 20
other insect and snail borne diseases in Africa, Asia, Latin America and
the Middle East. With the help of several hundred consultants, the 13
VBC staff members completed over 250 individual assignments in 43 USAID
assisted countries. The VBC Project also involved four university
subcontractors – Harvard University School of Public Health, Tulane
University School of Public Health and Tropical Medicine, Johns Hopkins
University School of Hygiene and Public Health, and the Jackson
Foundation which represented the Uniformed Services University of the
Health Sciences.
Originally conceived as a quick response technical assistance project to
meet the health priorities of USAID supported countries around the
world, MSCI's VBC staff went on to design disease control initiatives,
establish training programs, test new technologies, and develop
surveillance programs that are the backbone of the disease control
strategies for several countries.
To
support the technical needs of the Project's scientists and consultants,
VBC established a state-of-the-art Information Center that was unequaled
for the depth and relevance of its data. In addition, MSCI utilized a
network of 1,200 worldwide consultants which included specialists in
entomology, epidemiology, parasitology and medicine.
Among
the many accomplishments of the VBC Project were:
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the
initiation of an internship training program to give opportunities
to new graduates of disease control programs who wanted to devote
their careers to vector borne disease control;
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the
design and development of integrated malaria control programs for
several countries;
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preparation of contingency plans to manage outbreaks of potentially
fatal dengue hemorrhagic fever for four Latin American countries;
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development of ivermectin distribution and monitoring programs for
the prevention of blindness due to onchocerciasis in Africa and
Central America;
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development of community-based approaches for the control of Guinea
worm disease in Central and West Africa in collaboration with the
Carter Foundation and Global 2000;
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creation of a major housing improvement project to limit exposure of
Bolivian villagers to the vectors of Chagas' disease; and
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development of integrated disease control alliances between
ministries of health and agriculture for more rational use of
insecticides and other resources in Latin America, Asia, Africa and
the Middle East.
The VBC
Project staff collaborated with virtually every U.S. and international
disease control organization including the U.S. Centers for Disease
Control (CDC), WHO, the Pan American Health Organization (PAHO), the
Carter Foundation, the Environmental Protection Agency (EPA), Helen
Keller International, The International Eye Foundation, ORSTROM, African
Medical Research Foundation (AMREF), United Nations Children's Fund
(UNICEF), the U.S. National Institutes of Health (NIH), as well as the
staff members of more than 25 universities and foundations.
Health Manpower Training/Health Services
Administration Project: Institute of Health Science, Ministry of Health,
Mbabane, Swaziland
Under a
six-year USAID-funded contract, MSCI employed technical advisors to the
MOH and its Institute of Health Science to improve Swaziland's training
and clinical service delivery capabilities in three areas:
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training of nurses and other health workers in primary healthcare,
maternal and child health, family planning, and child survival
technologies;
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the
delivery of rural health services; and
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administrative and logistics systems for the nation's four regional
hospitals.
MSCI's
six member team of three nurses, a nurse-midwife, a nurse family
practitioner, and a hospital administrator was responsible for
evaluating and revising Swaziland's training curricula to accommodate
the expanded role of nurses in a public health system that has few
physicians. The Project emphasized classroom teaching with hands-on
practical training. MSCI field staff developed educational materials,
evaluated the effectiveness of the training programs, and helped
integrate primary healthcare nurses into the country's health
institutions at both the urban and rural levels. When the project
ended, over 200 nurse practitioners and a cadre of new teachers had been
trained.
USAID
staff rated the Swaziland Manpower Training/Health Services
Administration Project as one of the Fifty Best in USAID's history.
Schistosomiasis Research Project:
Ministry of Health, Government of Egypt, Cairo, Egypt
The
Egypt Schistosomiasis Research Project (SRP) was the largest project
ever devoted to research on the control of this disease which affects
200 million people in 74 countries. Funded by USAID, this 10-year
Program conducted key research on the epidemiology, treatment, and
diagnosis of schistosomiasis infections; the training of public health
personnel for dealing with this disease; the social aspects of disease
control; and the development of a vaccine for preventing the disease.
The SRP also assisted Egyptian medical educational institutions to
conduct a practical training and biomedical research program.
MSCI
also coordinated the research efforts of 62 participating organizations,
including U.S. and Egyptian universities. This involved providing
training to Egyptian health professionals on research methodologies,
project design, the development of grant applications, and the
monitoring of research project results. To implement this aspect of the
SRP, MSCI created technical assistance, financial, and procurement
systems for the Egyptian Government which included the establishment of:
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U.S.
and international training for Egyptian scientists;
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steering and technical review committees;
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a
management information system;
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peer
review teams;
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documentation systems for 62 grants; and
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systems for the administration of grant funds.
Three Regions Health Study: Tanzania
Under this
African Development Bank funded program, MSCI provided the Government of
Tanzania with documents, plans, and budgets for health reform activities
in three underserved Regions of the country. The focus of the Program
was on the preparation of action plans that will result in sustainable
health sector improvements. A major part of the Program involved
identifying the human resource, physical facility, equipment, and
material requirements of the Government's health system in three rural
and underserved regions.
Partnership in Healthcare Programs:
USAID, Sofia, Bulgaria
Under
the USAID Partnerships in Healthcare Program in Bulgaria, MSCI worked to
improve the management of cardiovascular diseases and to reduce
childhood mortality and morbidity from traumatic injuries through two
projects:
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Improving the Management of Cardiovascular Disease Project, a
collaborative effort between MSCI, Saint Ekaterina Hospital of
Sofia, and Michigan State University. The program involved the
training of Bulgarian physicians and other healthcare professionals,
the establishment of CME programs, and the development of
appropriate cardiac disease prevention programs; and
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Reducing Trauma in Children Project, a program focused on improving
the capability of Bulgarian health professionals to reduce morbidity
and mortality from trauma in children. Through collaboration with
the N.I. Pirogov Emergency Medical Institute of Sofia and the
Children's Hospital of Philadelphia, MSCI staff conducted training
in: (a) state-of-the-art children's trauma care; and (b) management
of patient evaluation, intervention, and treatment.
Both
projects involved:
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designing and implementing CME programs for healthcare professionals
throughout Bulgaria;
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conducting training programs in basic and advanced life support
which taught medical emergency teams the latest techniques of
patient assessment, triage and modern life-saving practices;
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establishing a computer-based Learning Resource Center at two major
hospitals in Sofia;
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developing a model community awareness and health education
campaigns using radio and printed material in conjunction with the
American University of Bulgaria;
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developing a Young and Experienced Scientists Research Program which
included training seminars on the design, management, and evaluation
of medical research projects; and
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the
funding of over 30 research projects.
As an
integral part of these projects, MSCI established:
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a
model triage/resuscitation unit at the Pirogov Emergency Medical
Institute in Sofia;
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two
pediatric emergency clinics in Varna and Plovdiv; and
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a
cardiac emergency unit in Varna.
For each
of these clinics, MSCI was responsible for implementing training
programs for clinic staff, introduction of computerized management
systems for the clinics, and procurement and installation of medical
equipment and supplies.
HIV/AIDS Prevention in Asylums,
Orphanages, and Villages: El Salvador
Supported by the Global Fund to Fight AIDS, Tuberculosis and Malaria, (GFATM),
supported project to MSCI’s non-profit foundation, Seraphim, trained 196
persons in basic HIV prevention, family planning and reproductive
health. In addition, 224 health workers were trained in HIV/AIDS
bio-safety for management of hazardous waste/contaminated products; 271
health workers and volunteers were trained in pre- and post-test
counseling and support to home health care providers. Assessments were
conducted of foster homes, orphanages, and housing for the elderly.
In a related project, Guide to Life:
Program for the Prevention of HIV/AIDS, Seraphim/MSCI provided HIV
information and prevention services to prostitutes, truck drivers, and
women selling food from road side stands. Services included counseling,
testing, provision of condoms, antiseptics and referrals to medical
facilities.
Malaria Control Project: Ministry of
Health, Government of El Salvador, San Salvador, El Salvador
MSCI
provided planning, training, and epidemiological expertise to the
Salvadoran Government's Malaria Control Program. This included technical
assistance to the MOH in vector control and malaria case management,
support for the development of an action plan to dengue hemorrhagic
fever epidemics, and training for volunteer collaborators in malaria
control. As a result of these efforts, a significant decline in the
incidence of malaria in El Salvador was observed within three years.
Technical School of Tirana: Ministry of
Education, Tirana, Albania
MSCI was
instrumental in re-establishing a private, non-profit U.S. foundation,
The Harry T. Fultz Albanian American Educational Foundation, to assist
with educational reform in Albania. The Foundation wished to renew
sponsorship of the American-founded Technical School of Tirana which had
been interrupted since World War II. MSCI worked with the Ministry of
Education to assess the training capacity, management structure,
physical facilities, and funding requirements for the School's
renovation. In addition, MSCI designed the School's Business
Development Center (BDC), a key component of its educational program.
Technical Health Institute: Government of
The Syrian Arab Republic, Damascus, Syria
In this
USAID sponsored five-year project, MSCI assisted the Syrian Technical
Health Institute (THI) to make the transition from a didactic pedagogic
institution to an advanced training facility with state-of-the-art
teaching equipment and an updated curriculum. THI's educational
curricula and training materials in radiology, public health, pharmacy,
and prosthetics were revised and updated. Modern teaching laboratories
were established with the capability to produce training materials in
Arabic and seminars for the Arabic speaking healthcare community.
Syrian
health educators were sent to the U.S. to receive intensive technical
training in the allied health sciences. In the interim period, Arabic
speaking U.S. training advisors were assigned by MSCI in Syria to
provide technical assistance in human resource planning and curriculum
development and to conduct student training programs.
Primary Healthcare Training Program:
Ministry of Health, Government of Poland, Warsaw, Poland
Through
World Bank funding, MSCI assisted the Ministry of Health and Social
Welfare (MOHSW) to improve primary healthcare delivery by training
Polish professionals from the MOHSW and three health consortia on
methods for decentralizing services, utilizing resources more
effectively, and implementing information systems and cost recovery
mechanisms. This project involved a study tour in the United States
during which the Polish healthcare experts received intensive briefings
on various U.S. healthcare training programs, management systems, and
clinical practices.
Medical Equipment Maintenance and Repair
Skills Training Project (MEMRST): Pan American Development Foundation (PADF),
Central America and the Caribbean Region
MSCI's
biomedical engineer was a member of a Pan American Development
Foundation (PADF) evaluation team which conducted an assessment of a
USAID-sponsored training course for biomedical equipment instructors in
six Central American countries. The evaluation team concluded that in
spite of an extremely complicated and problem-laden environment, the
local training for the maintenance and repair of biomedical equipment
had been a success.
Environmental Capacity Building in
Africa: The World Bank, Washington, D.C.
MSCI's
International Center for the Environment and Health (ICEH) participated
in The World Bank's "Environmental Capacity Building in Africa" Program
in Washington, D.C. ICEH was responsible for developing a manual and
teaching a course on the role of risk assessment in pollution management
for African environmental health professionals. In addition, ICEH
organized and conducted field trips and site visits to provide
participants with experience about real pollution problems and
solutions.
Maternal and Child Health Services: El Salvador
With
funding from the Inter-American Development Bank, MSCI and its
non-profit partner organization, the SERAPHIM Foundation, provided
earthquake relief services. They also established high quality
community-based maternal and child health services in six regions of El
Salvador.
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