U.S. Department of Justice Civil Rights Division
Office of Special Counsel for Immigration-Related Unfair Employment Practices

Information for Workers Regarding Concerns of Discrimination Following World Trade Center and Pentagon Attacks

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Since the September 11 terrorist attacks against the United States, the Civil Rights Division of the U.S. Department of Justice has received a substantial number of reports of discrimination, threats and violence against persons of Arab, Middle Eastern or South Asian descent, including Sikhs and Muslims. In the workplace, individuals may face discriminatory hiring practices or terminations because of their national origin or citizenship status. Such acts violate federal law and undermine our nation's founding principles of equality and freedom.

The Office of Special Counsel for Immigration Related Unfair Employment Practices (OSC), Civil Rights Division, U.S. Department of Justice, will investigate and prosecute charges of discrimination involving unfair hiring or firing practices against persons perceived to be of Middle Eastern descent. Attached to this notice is a brief description of OSC, the laws it enforces, remedies, charge filing procedures and contact information.

To Report Unlawful Discrimination, Please Call the OSC Worker Hotline: 1-800-255-7688 TDD for the Hearing-Impaired: 1-800-237-2515, or
202-616-5594.


What is the Office of Special Counsel for Immigration Related Unfair Employment Practices?

The Office of the Special Counsel for Immigration Related Unfair Employment Practices (OSC) is part of the Civil Rights Division, U.S. Department of Justice. OSC protects work-authorized individuals, including both immigrants and U.S. citizens, from employment discrimination based on national origin and citizenship or immigration status. The Office also addresses policy matters that affect immigrants' civil rights. OSC is not part of the Immigration and Naturalization Service.

What Type of Employer Conduct does OSC Address?

OSC investigates four kinds of unfair employer practices: citizenship status and national origin discrimination with respect to hiring, firing, or referral or recruiting for a fee, unfair employment verification procedures (or document abuse) and retaliation. Please note that OSC's citizenship status jurisdiction covers all employers of more than three employees. OSC's national origin jurisdiction covers small employers only (with more than three but fewer than 15 employees). If we receive a national origin charge against a larger employer, we will refer it to the Equal Employment Opportunity Commission (EEOC) and/or appropriate state human rights commission.

What is Citizenship Status Discrimination?

Citizenship status discrimination occurs when individuals are not hired or are fired because of their real or perceived immigration or citizenship status, or because of their type of work authorization. U.S. citizens, refugees, asylees, many permanent residents and certain temporary residents are protected from citizenship status discrimination. U.S. citizen-only hiring policies are generally unlawful. Employers may not refuse to hire refugees or asylees because their work authorization documents have expiration dates.

Examples of citizenship status discrimination:

  • An employer posts a sign that states, "We hire Americans only." An employer refuses to hire a job applicant because he or she does not look like an "American citizen."
  • An employer fires employees who are not U.S. citizens or who appear "foreign."
  • An employer refuses to hire an applicant because he or she is a refugee or asylee and the employer wants to hire U.S. citizens only.

What is National Origin Discrimination?

National origin discrimination occurs when an employer treats an employee or applicant differently during the hiring or firing process because of his or her place of birth, country of origin, ancestry, native language, accent or because the individual is perceived as looking or sounding foreign. National origin discrimination claims involving the terms and conditions of employment are within the jurisdiction of the Equal Employment Opportunity Commission.

Examples of national origin discrimination:

  • An employer refuses to hire applicants because they are, or appear to be, of South Asian descent.
  • An employer fires an employee who wears a head scarf, veil or turban.
  • An employer refuses to hire anyone with a foreign accent.
  • An employer continuously uses ethnic slurs when referring to an employee who was born in Iran, resulting in the forced resignation of the employee.

What is Document Abuse?

Employers commit document abuse when they subject certain employees or applicants to more stringent verification measures during the INS Form I-9 process than necessary to verify that they are eligible to work in the United States. This can occur when an employer rejects a worker's valid documents, or requests additional documentation beyond what is legally required.

Examples of document abuse:
  • An employer scrutinizes and rejects the documents presented for INS Form I-9 purposes by Arab Americans to a far greater extent than those of other new hires.
  • An employer requires all South Asians to complete a new INS Form I-9, while not requiring other employees to do so.
  • An employer requires applicants or new employees who appear "Muslim" to provide documents establishing U.S. citizenship, while allowing other job applicants to present any combination of legally acceptable documents (such as a Social Security card and driver's license), to complete the INS Form I-9.
  • An employer requires non-citizens to provide a document issued by the INS to complete the INS Form I-9, rather than allowing such individuals the opportunity to present any combination of acceptable documentation (including a Social Security card and a driver's license).

What is Retaliation?

By law, an employer is prohibited from intimidating or retaliating against any employee who has complained to the government or to the employer about discrimination. OSC reminds employers of this prohibition when it opens an investigation of a company.

How Can You Help?

If you know a victim of employment discrimination, please call OSC's toll-free Worker Hotline: 1-800-255-7688. In the Washington, D.C. area, call: 202-616-5594. Charges must be filed within six months of the discriminatory act.

OSC has access to translation services in 116 languages, including Arabic, Urdu, Hindi, Farsi and several other languages spoken by individuals from the Middle East and South Asia.

You also can find out more about our office and can print out our charge forms from our web page: WWW.USDOJ.GOV/CRT/OSC

What Will OSC Do When It Receives a Discrimination Charge?

We will begin an investigation of all valid charges within ten days, and contact the employer and relevant witnesses for information. We complete all investigations within 210 days, and often reach settlements with employers before the 210-day period has concluded. If settlement is unsuccessful, we will file a complaint against the company.

What Remedies are Available?

Victims of discrimination can recover back pay, job offers and reinstatement. OSC settlements require employers to cease discriminatory practices, pay civil penalties, undergo monitoring and receive antidiscrimination training. OSC has received more than 6,000 complaints, recovered more than $2.4 million in back pay and $2.1 million in civil penalties.

Contact information:

U.S. Department of Justice
Civil Rights Division
Office of Special Counsel for
Immigration-Related Unfair Employment Practices
950 Pennsylvania Avenue, N.W.
Washington, D.C. 20530


Toll-Free Worker Hotline: 1-800-255-7688
TDD for the Hearing-Impaired: 1-800-237-2515
Website: WWW.USDOJ.GOV/CRT/OSC


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