AES Broadcast 08/25/2008 Broadcast # 2008033
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AESDirect Program Is Down
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** This message is intended for AESDirect program users only **
The AESDirect Program is experiencing a connectivity issue with the
AES mainframe. As a result, responses are not being generated by the
AES mainframe and Internal Transaction Numbers (ITNs) are not being
provided to the filers.
The AESDirect contractor is aware of the issue and is attempting to
resolve the matter. At this time, we do not have an estimated time
period when the issue will be resolved. We apologize for the
disruption this has caused.
During this outage all AESDirect program filers may submit shipments
under the AES Downtime Policy. State Department licensable shipments
can not be exported under the downtime policy and must be held until
the connection is restored and an AES Internal Transaction Number (ITN)
is received. Once the connection is restored, all AESDirect program
transactions for shipments that moved under the AES Downtime Policy
must be filed along with any new AES transactions.
If you utilize the AES Downtime Policy for export, please contact the
port where you will export from. In lieu of the AES Proof of Filing
citation, please use the AES Downtime citation which consist of the
phrase AESDOWN, your individual company's Filer ID, followed by the
date.
For example: AESDOWN 123456789 08/25/08
For further information or questions, contact the U.S. Census Bureau's
AES Branch at 1-800-549-0595, menu option 1 or at askaes@census.gov.
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