[Federal Register: March 29, 2006 (Volume 71, Number 60)]
[Notices]
[Page 15769-15770]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr29mr06-134]
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NATIONAL ARCHIVES AND RECORDS ADMINISTRATION
Agency Information Collection Activities: Submission for OMB
Review; Comment Request
AGENCY: National Archives and Records Administration (NARA).
ACTION: Notice.
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SUMMARY: NARA is giving public notice that the agency has submitted to
OMB for approval the information collections described in this notice.
The public is invited to comment on the proposed information collection
pursuant to the Paperwork Reduction Act of 1995.
DATES: Written comments must be submitted to OMB at the address below
on or before April 28, 2006 to be assured of consideration.
ADDRESSES: Send comments to Desk Officer for NARA, Office of Management
and Budget, New Executive Office Building, Washington, DC 20503; fax:
202-395-5167.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of the proposed information collection and supporting statement
should be directed to Tamee Fechhelm at telephone number 301-837-1694
or fax number 301-837-3213.
SUPPLEMENTARY INFORMATION: Pursuant to the Paperwork Reduction Act of
1995 (Pub. L. 104-13), NARA invites the general public and other
Federal agencies to comment on proposed information collections. NARA
published a notice of proposed collection for this information
collection on January 4, 2006 (71 FR 369 and 370). No comments were
received. NARA has submitted the described information collections to
OMB for approval.
In response to this notice, comments and suggestions should address
one or more of the following points: (a) Whether the proposed
information collections are necessary for the proper performance of the
functions of NARA; (b) the accuracy of NARA's estimate of the burden of
the proposed information collections; (c) ways to enhance the quality,
utility, and clarity of the information to be collected; and (d) ways
to minimize the burden of the collection of information on respondents,
including the use of information technology; and (e) whether small
businesses are affected by these collections. In this notice, NARA is
soliciting comments concerning the following information collections:
1. Title: National Archives Public Research Facility Customer
Satisfaction Survey.
OMB number: 3095-00XX.
Agency form number: N/A.
Type of review: Regular.
Affected public: Individuals who visit the National Archives
Research Facility in Washington, DC.
Estimated number of respondents: 1,000.
Estimated time per response: 10 minutes.
Frequency of response: Once per respondent.
Estimated total annual burden hours: 167 hours.
Abstract: The information collection is prescribed by EO 12862
issued September 11, 1993, which requires Federal agencies to survey
their customers concerning customer service. The general purpose of
this voluntary data collection is to (1) provide baseline data
concerning the effectiveness of the National Archives Research Center's
program which is aimed largely at genealogists and family historians,
(2) measure customer satisfaction with the National Archives Research
Center, and (3) identify additional opportunities for improving the
customers' experience.
2. Title: Forms Relating to Civilian Service Records.
OMB number: 3095-0037.
Agency form number: NA Forms 13022, 13064, 13068.
Type of review: Regular.
Affected public: Former Federal civilian employees, their
authorized representatives, state and local governments, and
businesses.
Estimated number of respondents: 32,060.
Estimated time per response: 5 Minutes.
Frequency of response: On occasion, when individuals desire to
acquire information from Federal civilian employee personnel or medical
records.
Estimated total annual burden hours: 2,671 hours.
Abstract: In accordance with rules issued by the Office of
Personnel Management, the National Personnel Records Center (NPRC) of
the National Archives and Records Administration (NARA) administers
Official Personnel Folders (OPF) and Employee Medical Folders (EMF) of
former Federal civilian employees. When former Federal civilian
employees and other authorized individuals request information from or
copies of documents in OPF or EMF, they must provide in forms or in
letters certain information about the employee and the nature of the
request. The NA Form 13022, Returned Request Form, is used to request
additional information about the former Federal employee. The NA Form
13064, Reply to Request Involving Relief Agencies, is used to request
additional information about the former relief agency employee. The NA
Form 13068, Walk-In Request for OPM Records or Information, is used by
members of the public, with proper authorization, to request a copy of
a Personnel or Medical record.
3. Title: National Personnel Records Center (NPRC) Survey of
Customer Satisfaction.
OMB number: 3095-0042.
Agency form number: N/A.
Type of review: Regular.
Affected public: Federal, state and local government agencies,
veterans, and individuals who write the Military Personnel Records
(MPR) facility for information from or copies of official military
personnel files.
Estimated number of respondents: 1,000.
Estimated time per response: 10 minutes.
Frequency of response: On occasion (when respondent writes to MPR
requesting information from official military personnel files).
Estimated total annual burden hours: 167 hours.
Abstract: The information collection is prescribed by EO 12862
issued September 11, 1993, which requires Federal agencies to survey
their customers concerning customer service. The general purpose of
this data collection is to provide MPR management with an ongoing
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mechanism for monitoring customer satisfaction. In particular, the
purpose of the proposed National Personnel Records Center (NPRC) Survey
of Customer Satisfaction is to (1) determine customer satisfaction with
MPR's reference service process, (2) identify areas within the
reference service process for improvement, and (3) provide MPR
management with customer feedback on the effectiveness of BPR
initiatives designed to improve customer service as they are
implemented. In addition to supporting the BPR effort, the proposed
National Personnel Records Center (NPRC) Survey of Customer
Satisfaction will help NARA in responding to performance planning and
reporting requirements contained in the Government Performance and
Results Act (GPRA).
Dated: March 9, 2006.
Martha Morphy,
Acting Assistant Archivist for Information Services.
[FR Doc. E6-4535 Filed 3-28-06; 8:45 am]
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