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| Detained Product at Foreign Ports of Entry
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Product may be detained or refused entry at its final destination for a number of reasons. These
include: incorrect completion of export certificate(s) accompanying the product; change in import
requirements by the receiving country; inspection official at port-of-entry unfamiliar with import
requirements; product damage during transit; and other reasons.
Exporters should request written documents describing the reason the product is being detained or refused
entry. This document should be presented immediately to FSIS' Office of International Affairs (OIA) and
to the USDA Foreign Agricultural Service's (FAS) agricultural attaché or minister-counselor responsible
for covering exports of U.S. product to that country.
In most cases, export certificates can be easily corrected; however, if additional certification (other than what
is published in the Export Library) is required, then further consultation is required between OIA, FAS and the
receiving country's inspection officials. The incident should be reported to OIA and FAS immediately because as
time elapses, it becomes more difficult to resolve the issue.
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