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Measuring productivity
in service industries
Jerome A. Mark
The increased importance of service industries over the last two decades and current concern over productivity growth have stimulated interest in productivity measures for this expanding sector of the economy.
The service sector, as defined here, encompasses the major industry groupings of trade, finance, insurance, communications, public utilities, transportation, and government, as well as business and personal services. It accounts for almost three-fourths of the Nation's employment and provides the greatest potential, as well as some of the greatest difficulties, for developing productivity measures.
This excerpt is from an article published in the June 1982 issue of the Monthly Labor Review. The full text of the article is available in Adobe Acrobat's Portable Document Format (PDF). See How to view a PDF file for more information.
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