Kyrgyzstan:

Telecommunications Market

 

 

 

December 2007

 

Author: Artyom Zozulinsky, BISNIS Representative in Bishkek, Kyrgyz Republic

 

INTERNATIONAL COPYRIGHT, U.S. & FOREIGN COMMERCIAL SERVICE AND U.S. DEPARTMENT OF STATE, 2007. ALL RIGHTS RESERVED FOR USE OUTSIDE OF THE UNITED STATES.

 

 

Market Overview

 

The telecommunications market in the Kyrgyz Republic has experienced tremendous growth over the past few years. The mobile/cellular phone market is by far the biggest and most rapidly growing sector of the telecommunications industry in the Kyrgyz Republic. In 2006, telecom companies revenues amounted to over US$ 135 million, up 23 percent from 2005. The mobile phone market generates 48 percent of all telecom revenues. The number of subscribers for mobile services in 2007 has increased by 83 percent and reached approximately 1.8 million subscribers.  In comparison, the number of fixed line subscribers is 460,200.

 

Market Breakdown

 

Kyrgyz Republic

2004

2005

2006

Population (millions)

5.12

5.17

5.22

GDP (US$, billions)

          2.21

           2.46

        2.82

Real GDP growth (% change per year)

7.0 %

-0.2 %

2.7 %

GDP per capita (US$)

      431.86

       472.48

    540.23

Total Telecom Imports (in US$ million)

        13.45

         17.44

      67.67

U.S. Imports (in US$ million)

          3.75

           3.15

        8.90

Telecom Revenues (in US$ million)

        88.05

       110.40

    135.39

 

Table 1. Major Macroeconomic and Telecom Indicators for the Kyrgyz Republic 2004-2006

 

Telecom revenues grew at a rate of over 20 percent per year for the past three years. The mobile phone market accounts for 48 percent of total telecom revenues.

 

Revenues (US$ Million)

2004

2005

2006

Mobile network

32.16

52.04

64.99

Fixed line network

43.00

42.31

49.15

Other

12.90

16.05

21.26

Total Telecom

88.05

110.40

135.39

 

Table 2. Telecom Revenues

 

Telecom Equipment Market

Most telecommunications equipment comes from Chinese producers (Huawei Technologies, ZTE). Although the main factor for most commercial resellers of equipment remains price, the United States retains a solid share in telecom exports to the Kyrgyz Republic, is number three after China and Finland.

 

Top 5 Exporters

Value
(US$ Million)

Share

China

35.14

52 %

Finland

10.37

15 %

United States

8.90

13 %

Sweden

6.37

9 %

Korea

1.96

3 %

Source: State Customs Inspectorate (http://www.customs.gov.kg)

Table 3. Top 5 Exporters of Telecom Equipment to the Kyrgyz Republic in 2006

 

Table 1 indicates that there had been a tremendous increase in import of telecommunications equipment in 2006. A main reason for such an increase in telecom imports in 2006 is the entry of new GSM mobile operator BiMoCom (marketed as MegaCom.) MegaCom initiated an aggressive expansion strategy that has permitted it to expand the market, and also secure a significant market share.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Source: National Communications Agency, BISNIS research

Graph 1. Number of Subscribers for Telecom Services 2002-2007.

 

Graph 1 vividly depicts how rapidly the mobile market development surpassed fixed phone line market.

 

Fixed Line Market

 

The Kyrgyz fixed line market is represented by 3 companies, KyrgyzTelecom, Saima Telecom and WinLine. In 2006, the Kyrgyz Republic had 460,200 subscribers for fixed line services – equal to 8.8 percent of the population. KyrgyzTelecom’s subscribers comprise 96 percent of all fixed line subscribers in the Kyrgyz Republic.

 

Fixed phone line
operators

2002

2003

2004

2005

2006

KyrgyzTelecom

      388,902

  390,732

  407,342

  427,280

  443,125

Other operators

         5,868

      6,611

      9,088

    13,103

    17,075

Total

     394,770

  397,343

  416,430

  440,383

  460,200

Source: National Communications Agency (www.nas.kg)

Table 4. Fixed Line Subscribers 2002-2006

 

KyrgyzTelecom

KyrgyzTelecom is the biggest national fixed telecom operator in the Kyrgyz Republic. It became a Joint Stock Company in 1997. KyrgyzTelecom provides a broad range of telecommunications services, including basic phone services (local, domestic, long distance and international), access to the Internet, telegraph, and others. In 2006, total installed capacity was 530,904 phone lines, where 82.6 percent or 438,315 were used phone numbers. Of this number, 202,212 were digital phone lines. KyrgyzTelecom is the only fixed line operator that covers all regions and towns of Kyrgyzstan. Corporate clients account for 17 percent of the total client base, the remaining 83 percent of phone lines are used by individual subscribers. While KyrgyzTelecom provides 96 percent of fixed line services, it only receives 88 percent of total fixed line market revenue.  The company also has 39 percent of the total telecommunications sector revenues. KyrgyzTelecom also has a license to provide mobile services.

 

Kyrgyz Telecom

2004

2005

2006

Number of subscribers

  407,342

  427,280

  443,125

Revenue

 $49,540,124.35

 $47,518,373.02

 $53,159,565.56

Net Profit

 $  6,760,983.61

 $  4,084,534.80

 $  6,572,954.66

Source: KyrgyzTelecom annual reports and National Communications Agency

Table 5. KyrgyzTelecom Financials and Subscribers

 

Along with its fixed telephone services, KyrgyzTelecom also provides a wide range of Internet services. In 2006, KyrgyzTelecom covered 37 percent of all Internet services in Kyrgyzstan, up 2 percent from 2005. It offers dial-up, DSL and broadband services for Internet access.

 

Ownership structure of KyrgyzTelecom:

National Committee for Management of State Property of the Kyrgyz Republic – 77.84 percent

Social Fund – 12.51 percent

KyrgyzTelecom workers – 5 percent

Management of the company – 1 percent

Sold at coupon auction – 3.65 percent

 

The Kyrgyz Government has been trying to privatize KyrgyzTelecom to facilitate investments into the sector and development of current infrastructure since 2003. There have been several tenders, but none of them actually resulted in privatization. The National Committee for Management of State Property of the Kyrgyz Republic is in the process of finalizing all the documentation for yet another tender, which is planned for 2008. For more information about KyrgyzTelecom, visit http://www.kt.kg

 

Saima Telecom

Saima Telecom is a fixed-line telecommunications company, which began operations in 1997. It specializes in corporate clients, but recently started to attract individual subscribers as well. Saima Telecom provides digital fixed telephone services and Internet services primarily for Bishkek companies and residents. Saima Telecom offers Internet services through dial up, ISDN, DSL and broadband. Saima Talecom has used the equipment of Huawei Technologies, Cisco Systems and Nortel Networks for building its network.

 

Currently Saima Telecom has over 10,000 subscribers. In August 2007, Eventis Telecom (Russia), the owner of BiMoCom (GSM mobile operator “MegaCom”) bought 50.1 percent of Saima Telecom. For more information about Saima Telecom, visit http://www.saimatelecom.kg

 

WinLine

WinLine owns a telecommunications company under the “SapatCom” brand. Unique services of this operator include the option for potential subscribers to get a phone, where fixed phone line is not available or impossible to install. Subscribers also have the option of saving their phone number when they move to a different location. WinLine uses three technologies for their services, two of which do not require installation of cables, thus allowing people to have a phone, where other fixed line operators cannot reach. The first one is CDMA-450 technology, the second one is DECT-1900MHz, and the third one is fixed line installation directly to subscriber. WinLine operates in selected regions of Chui oblast, which is the region surrounding the capital, Bishkek.

 

In September 2007, WinLine changed hands for an estimated US$65 million. The new owner is a private entrepreneur – Tuleev Tashbolot, who also owns the Caravan shopping center. For more information about WinLine (SapatCom), visit http://www.sapatcom.kg

 

Mobile Market

 

The Kyrgyz mobile phone market is very dynamic, competitive and profitable. There are five mobile operators currently operating in the Kyrgyz Republic. However, there are four additional companies, which hold mobile phone operator licenses. Currently, there are two GSM900/1800 operators – Sky Mobile (Bitel and Mobi brands) and BiMoCom (Megacom brand). There is one company that operates in DAMPS standard – Katel. AkTel (Fonex brand) uses CDMA 2000 1X and Sotel (Nexi brand) uses CDMA 3G technology. GSM operators are the most popular among subscribers and comprise 86 percent of all mobile subscribers in the Kyrgyz Republic. In 2007, the estimated penetration rate has reached 30 percent. Revenues of mobile operators exceeded US$70 million.

 

Mobile operators

Start of operations

2002

2003

2004

2005

2006

2007

Bitel (GSM)

August 1998

  38,084

    92,186

  239,689

  473,000

  744,780

  1,000,000

Megacom (GSM)

April 2006

 

 

 

 

  109,273

     555,555

Fonex (CDMA 2000)

March 2003

 

 

      3,686

    13,652

    56,047

     180,000

Katel (DAMPS)

July 1994

  15,000

    46,093

    46,093

    55,000

    74,900

       74,900*

Nexi (CDMA 3G)

August 2007

 

 

 

 

 

 n/a

Total

 

  53,084

  138,279

  289,468

  541,652

  985,000

  1,810,455*

 

Source: National Communications Agency (www.nas.kg)

* - Estimated

Table 6. Number of Subscribers for Mobile Services

 

Table 6 shows that the number of subscribers for mobile services has been almost doubling each year since 2002, reaching 1.8 million subscribers at the end of 2007. MegaCom is growing very rapidly and has the potential of surpassing its rivals.

 

There is a big market for cellular phones. Although official statistics indicate very low per capita incomes in the Kyrgyz Republic, many people are willing to spend $100-$400 on one single mobile phone. Major sources for used and new mobile phones are United Arab Emirates, Korea and China.

 

 

Sky Mobile (Bitel and Mobi brands)

Sky Mobile is the biggest GSM mobile operator in the Kyrgyz Republic. It started its operations in 1998 as the first GSM operator. Up until 2005 the company was affiliated with former President Akaev.  However, after the March 2005 overthrow of the government, Bitel became a target of two Russian top mobile operators – VympelCom - Beeline (through its offshore subsidiaries) and MobileTeleSystems. The Supreme Court of the Kyrgyz Republic ruled in favor of Rezervspetsmet (Beeline). However, MobileTeleSystems continues efforts to appeal the decision via legal proceedings in the Isle of Man.

 

From the beginning, Bitel primarily had only corporate clients who could afford mobile communication. In 2001, Bitel introduced a new product to the mobile market – non-contract prepaid system under the brand name “MobiCard”. Mobicard system attracted many individual subscribers and in one year the number of subscribers grew by 300 percent.

 

Currently Sky Mobile has over one million subscribers. Sky Mobile offers voice services, SMS, MMS, WAP, GPRS. Sky Mobile has the broadest network coverage in the country.

 

For more information about Sky Mobile, visit http://www.bitel.kg

 

 

BiMoCom (MegaCom brand)

BiMoCom is a GSM operator marketing under the brand MegaCom. BiMoCom obtained its license back in 1998, but only started its operations in April 2006. Russian Eventis Telecom is the owner of BiMoCom.

 

In the past year and a half, BiMoCom managed to attract over 500,000 subscribers and now is the second largest mobile operator in the Kyrgyz Republic. BiMoCom offers a wide spectrum of services, including voice services, SMS, MMS, WAP and GPRS. BiMoCom has an extensive network and is present in all regions, major cities and towns of the Kyrgyz Republic. BiMoCom offers roaming capabilities in 193 countries with over 400 operators. It also offers very good deals on roaming in Russia.

 

For more information about MegaCom, visit http://www.megacom.kg

 

Aktel (Fonex brand)

Aktel is a CDMA 2000 1X operator, marketing under the brand Fonex. This company was the first to introduce CDMA standard in Kyrgyzstan. Aktel had about 13,500 subscribers until it introduced its new tariffs and market strategy in 2006. By the end of 2006, Aktel had 81,000 subscribers with over 90 percent of active subscribers. By the end of 2007, Aktel had expanded to around 180,000 subscribers due to a massive marketing campaign.

 

Aktel offers voice services, SMS and mobile internet. Other service like WAP and MMS are not operational, but the company plans to implement them soon. Aktel is also working on offering roaming to its subscribers.

 

For more information about Fonex, visit http://www.fonex.kg

 

Katel (Katel brand)

Katel is the oldest of the mobile phone operators. It started its operations in 1994 under DAMPS standard. It is a Kyrgyz-American company. It operates in all regions, except the southwestern Batken oblast. Katel offers voice services and SMS. It doesn’t have MMS or WAP. The company has not disclosed its number of subscribers, but according to the National Communications Agency, Katel had 74,900 subscribers in 2006. 

 

For more information about Katel, visit http://www.katel.kg

 

Sotel (Nexi brand)

Sotel is a new company which started operations in August 2007. It uses CDMA standard with 3G services. Sotel operates under the brand name Nexi. It has more capacity in terms of video conferencing and higher Internet speeds than any other mobile operator in the country. Sotel is affiliated with Katel.

 

For more information about Nexi, visit http://www.nexi.kg

 

 

 

Internet and IP Telephony

 

The Kyrgyz Internet market has been developing quite rapidly, but it is far from being well-developed. In 2006, there were 350,000 Internet users according to National Communications Agency, 75 percent more than in 2005. Nevertheless, this constitutes a very low penetration rate of 6.7 percent. Primary users are organizations and internet cafes. Home Internet is available, but not all people can afford to buy a computer and pay for Internet services, which are significantly higher than in Western countries. Currently there are no affordable unlimited plans available for residential users. Large downloads generally incur additional charges.  All tariffs for fast Internet are traffic-based, increasing in cost in direct proportion to usage.

 

There are several Internet services providers in addition to those described above. ElCat and Asiainfo are two of the additional providers. Both Internet providers offer dial-up, DSL and other services. For more information, please visit http://www.elcat.kg, and http://www.asiainfo.kg,

 

IP Telephony has been developing very rapidly, with lots of kiosks being opened close to residential districts as well as in business districts. Such kiosks offer affordable tariffs for calling abroad. IP telephony is usually present in Internet cafes too.

 

 

Standardization, Certification, Licensing

 

In the Kyrgyz Republic there is one agency, the National Communications Agency (www.nas.kg), which regulates certification and licensing. The NCA certifies telecom equipment for conformity with local standards, issues licenses for telecom operators to conduct business in telecom sector and distributes radio frequencies. The National Communications Agency operates under the following laws and decrees:

List of other associated laws is available on NCA website.

 

The NCA’s “Svyaz” department is responsible for certifying telecommunications equipment. The list of telecom products that require mandatory certification is listed in the “List of products required for mandatory certification, approved by the Decree of the Government of KR # 639, and dated December 30, 2005.” This list of goods is available in Russian on NCA’s website: www.nas.kg. Costs for certifying equipment varies, but is supposedly based on the nature of the equipment and the complexity of the certification process. In general, certification of one group of products should cost maximum up to 5,000 soms (approx. US$143).

 

Issuance of licenses is conducted in conformance with the Law on Licensing by the NCA's Licensing Department. If the opening of a new business is connected with: 1) data transmission, 2) electric and postal communication, 3) use of radio frequency spectrum, including designing and construction of corresponding telecom networks, or 4) TV and radio broadcasting, then the company or private entrepreneur would require a license for conducting such business on the territory of the Kyrgyz Republic.

 

While the actual full list of necessary documents to apply for a license may vary from case to case, a general requirement for all companies wishing to obtain a license for their business in telecom sector is to submit the following documents:

  1. Application for issuing a license on a provided form
  2. Receipt for payment for application reviewing and license issuance
  3. A copy of State registration document
  4. A copy of a document showing ID number of a taxpayer and social fund payer.

Documents are submitted either in Russian or Kyrgyz.

 

Opportunities for US companies

 

 

Key Contacts

 

National Communications Agency

7b Baytik Baatyra st.

Bishkek, 720005, Kyrgyzstan

Tel. +996 312 544 103

Fax. +996 312 544 105

Web. http://www.nas.kg

 

Svyaz’ Certifying Agent under NCA

Pol’skikh Svetlana Viktorovna

7b Baytik Baatyra st.

Bishkek, 720005, Kyrgyzstan

Tel. +996 312 54 41 07

Web. http://www.nas.kg

 

Licensing Department under NCA

Kasymova Dinara Junushevna

7b Baytik Baatyra st.

Bishkek, 720005, Kyrgyzstan

Tel. +996 312 54 41 94

Web. http://www.nas.kg

 

 

BISNIS Representative in the Kyrgyz Republic

Artyom Zozulinsky

171 Prospect Mira

Bishkek, 720016

Tel. +996 312 55 12 41, ext. 4403

Fax. +996 312 55 12 64

Email. Zozulinskya@state.gov

 

 

Disclaimer: The information provided in this report is intended to be of assistance to U.S. exporters. While we make every effort to ensure its accuracy, neither the United States government nor any of its employees make any representation as to the accuracy or completeness of information in this or any other United States government document. Readers are advised to independently verify any information prior to reliance thereon. The information provided in this report does not constitute legal advice.

 

For more information on the Kyrgyz Republic, visit BISNIS online at http://bisnis.doc.gov/bisnis/country/kyrgyzstan.cfm

 

BISNIS (www.bisnis.doc.gov) is part of the U.S. Commercial Service (www.export.gov)

 

BISNIS Representatives in the Kyrgyz Republic: Artyom Zozulinsky (ZozulinskyA@state.gov)