| Consumer Help |
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| Consumer's Bill of Rights |
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All consumers receiving services offered by Oregon professionals licensed, certified or registered by the Oregon Health Licensing Agency have a legal right to:
- Receive competent professional services
- Verify the names, titles and credentials of professionals providing services
- Receive clear explanations of the services offered and cost for the services
- Refuse any services offered
- Receive information on complaints that have resulted in final action
- File a complaint with the Oregon Health Licensing Agency regarding a practitioner, facility, or an unlicensed uncertified person practicing
- Request reasonable accommodations to access professional services as outlined in the Americans with Disabilities Act
- Be treated with courtesy and respect
- Have service options and consequences explained
This statement of consumer rights in Oregon has been adopted by the Oregon Health Licensing Agency regulated professions.
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