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Consumer Protection

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10 Things to Know about Evaluating Medical Resources on the Web

This web page provides answers to ten important questions you should consider as you look for health information online. Answering these questions when you visit a new site will help you evaluate the ... Details >

National Cancer Institute, National Institutes of Health

FAQs about Animal Cloning

FDA neither supports nor opposes cloning food-producing animals. FDA’s job is to protect the public health and has asked producers to voluntarily keep food from clones out of the food supply until the... Details >

Center for Veterinary Medicine, U.S. Food and Drug Administration

Questions About The National Vaccine Injury Compensation Program

This fact sheet answers commonly asked questions about the National Vaccine Injury Compensation Program -- vaccines covered, amounts awarded, and related topics are reviewed. Health Resources and Serv... Details >

National Vaccine Injury Compensation

www.FoodSafety.gov: Gateway to Government Food Safety Information

www.FoodSafety.gov is an objective of the President's National Food Safety Initiative designed to assist consumers to find government information on food safety. The goal of the Food Safety Initiative... Details >

Center for Food Safety and Applied Nutrition, U.S. Food and Drug Administration

A Guide to Selecting and Monitoring Brain Injury Rehabilitation Services  External Link

This document provides information that's designed to assist the person with a brain injury and their family in choosing rehabilitation services which best meet all of their needs.... Details >

Brain Injury Association of America  External Link

A Parent's Guide to Internet Safety

Written for parents, this brochure discusses children's risks of exposure to exploitation and harm by computer-sex offenders. The document is available in Spanish and English and provides tips for par... Details >

U.S. Department of Justice

Air Bag ON-OFF Switch Information Brochure

This brochure provides consumers with background information that will help them decide whether or not to have an on-off switch installed for the air bags in their vehicle if they are, or a user of th... Details >

National Highway Traffic Safety Administration, U.S. Department of Transportation

Air Bag On-Off Switches: Final Rule

This final rule seeks to preserve the benefits of air bags, while providing a means for reducing the risk of serious or fatal injury that current air bags pose to identifiable groups of people, e.g., ... Details >

National Highway Traffic Safety Administration, U.S. Department of Transportation

Avoiding the Muscle Hustle: Tips for Buying Exercise Equipment

Also available in: Spanish 

This online fact sheet from the FTC advises consumers on exercising good judgment when evaluating advertising claims for fitness products.... Details >

Federal Trade Commission

Breast Implants Information

This page links to a breast implant consumer handbook and information about patient-informed decision labeling and breast implant complications.... Details >

U.S. Food and Drug Administration

Bureau of Consumer Protection: Online Complaint Form

Now available from a secure web server, consumers can use this form to send a complaint online to the Federal Trade Commission concerning a particular company or organization.... Details >

Federal Trade Commission

Buying Medicine - Help Protect Yourself Against Tampering

U.S. nonprescription, over-the-counter (OTC) medicines are among the most safely packaged consumer products in the world. Most by law are sealed in tamper evident packaging for your protection. But m... Details >

Federal Citizen Information Center, U.S. General Services Administration

Buying Medicines and Medical Products Online

Useful, easy-to-understand information about buying prescription drugs and medical products online. This Web site includes information on how to protect yourself from dangerous online practices involv... Details >

U.S. Food and Drug Administration

Buying Prescription Medicine Online: A Consumer Safety Guide

The growth of the Internet has made it possible to compare prices and buy products without ever leaving home. But when it comes to buying medicine online, it is important to be very careful. Some webs... Details >

U.S. Food and Drug Administration

Cell Phone Facts: Consumer Information on Wireless Phones

This page offers news, advisories and alerts about the safety of mobile phones, including cellular phones and PCS phones, and what the FDA's Center for Devices and Radiological Health is doing to addr... Details >

Center for Devices and Radiological Health, U.S. Food and Drug Administration

Concerned Citizens Resources - U.S. Environmental Protection Agency

Visit this site to become familiar with environmental issues and potential environmental and human health risks caused by pollution. Learn how you, your family, and your community can protect the envi... Details >

U.S. Environmental Protection Agency

Confidentiality of Patient Records  External Link

This document discusses the AMA's policy on supporting the basic right of patients to privacy of their medical information and their right to control access to their information.... Details >

American Medical Association  External Link

Consumer Action Website

Get help with consumer problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, ... Details >

Federal Citizen Information Center, U.S. General Services Administration

Consumer Product Safety Commission Kids Page

This kids' page features brainteasers and tips on home safety, product safety, and bicycle safety.... Details >

U.S. Consumer Product Safety Commission

Consumer Product Safety Commission Publications

Also available in: Spanish 

View and order CPSC publications on a wide variety of consumer safety issues.... Details >

U.S. Consumer Product Safety Commission

Consumer Product Safety Review

The Consumer Product Safety Review is a quarterly journal published by the U.S. Consumer Product Safety Commission. The journal offers an in-depth look at the latest hazards associated with home and r... Details >

U.S. Consumer Product Safety Commission

Consumer Protection: Diet, Health and Fitness

Lists the Federal Trade Commission's consumer protection resources available in text and pdf formats.... Details >

Federal Trade Commission

Diet and Fitness Consumer Information

Have you been tempted by ads for products promising quick, easy weight loss? Unfortunately, the products – whether a fad diet, fancy potion or funky machine – usually don't deliver on their promises. ... Details >

Federal Trade Commission

Dietary Supplements: An Advertising Guide for Industry

This guide was written by the FTC for the dietary supplement industry and is meant to ensure that advertising for dietary supplements is truthful and not misleading. The Guide -- actually a restatemen... Details >

Federal Trade Commission

FAQ - About Online Pharmacies

The FDA (U.S. Food and Drug Administration) answers consumers' most commonly asked questions about Web sites that are selling drugs, medical devices, biological products, foods, dietary supplements or... Details >

U.S. Food and Drug Administration

FBI Kids Games

This interactive FBI web site is designed to teach children about what the FBI does and services the FBI provides in their communities.... Details >

U.S. Department of Justice

FDA Centennial: 1906-2006

In honor of the U.S. Food and Drug Administration's (FDA) 100th year, this Web site gives a quick study on FDA history and offers fun features plus many FDA accomplishments made in promoting and prote... Details >

U.S. Food and Drug Administration

FDA Consumer Health Information: For You and Your Family

The U.S. Food and Drug Administration offers consumers information about the safety of products they regulate, including food, drugs, medical devices, biologics, animal feed and drugs, cosmetics, an... Details >

U.S. Food and Drug Administration

FDA Consumer Magazine

The official magazine of the U.S. Food and Drug Administration (FDA), each issue contains in-depth feature articles written for the general public on getting healthy and staying healthy. The magazine ... Details >

U.S. Food and Drug Administration

Federal Trade Commission Consumer Alert: Medicare Part D Solicitations

Information about the Medicare Part D prescription drug plan is in the news just about every day. Scam artists also follow the headlines, and they are reportedly contacting seniors claiming to represe... Details >

Federal Trade Commission

Federal Trade Commission Health Care Antitrust Issues

This page links users to information on issues from the health care antitrust arena including statements of antitrust enforcement policy in health care, Federal Trade Commission antitrust actions in h... Details >

Federal Trade Commission

Federal Trade Commission Privacy Initiatives

The Federal Trade Commission (FTC) is educating consumers and businesses about the importance of personal information privacy. Read more about the FTC's efforts at this web site.... Details >

Federal Trade Commission

Fight BAC! Campaign  External Link

Also available in: Spanish   External Link

This national public education campaign is sponsored by a public-private partnership of industry, government and consumer groups. The goal is to educate consumers on the problem of foodborne illness a... Details >

Partnership for Food Safety Education  External Link

File a Complaint - U.S. Department of Transportation (DOT)

This page connects to a form available to submit vehicle and equipment problems to the National Highway Traffic Safety Administration electronically. Complaints can also be filed by phone.... Details >

National Highway Traffic Safety Administration, U.S. Department of Transportation

Fire Safety Publications

This page links users to a variety of publications regarding fire safety. Publications address chimneys, overheated clothes dryers, household extension cords, and smoke detectors.... Details >

U.S. Consumer Product Safety Commission

Food Defense and Terrorism: Consumer Information

This page provides information for consumers on food defense and terrorism, you can find information such us frequently ask questions, food tampering, sending food through international mail, etc. ... Details >

Center for Food Safety and Applied Nutrition, U.S. Food and Drug Administration

FoodSafety.gov: Reporting Illnesses and Product Complaints

The information on this web site is designed to assist you in finding the appropriate agency -- federal or state -- to report complaints related to food and food products including: suspected foodborn... Details >

Center for Food Safety and Applied Nutrition, U.S. Food and Drug Administration

Frequently Asked Questions: Consumer Action Handbook

This page answers frequently asked questions about the Consumer Action Handbook, an easy-to-read guide published by the federal government offering general buying tips and ways to resolve marketplace ... Details >

Federal Citizen Information Center, U.S. General Services Administration

From Cradle to Grave: Government Records and Your Privacy  External Link

There are few, if any, restrictions on the release of public (government) records to the public. This fact sheet addresses issues related to the public's right to information with the individual's rig... Details >

Privacy Rights Clearinghouse  External Link

Giving Your Informed Consent  External Link

This document covers questions you should ask your doctor before consenting to surgery. The topics covered include the indications for the operation, the risk involved, and the result that it is hoped... Details >

American College of Surgeons  External Link

Hazard Analysis Critical Control Points (HAACP): A State-of-the-Art Approach to Food Safety

Food safety technology developed to protect astronauts from contamination may become standard on Earth. This article reviews "Hazard Analysis Critical Control Points" (HACCP) and FDA measures to imple... Details >

U.S. Food and Drug Administration

Health Information - Office of Women's Health, U.S. Food and Drug Administration

This site provides a "gateway to information about the Agency and Women's Health Issues". Includes articles from the FDA Consumer magazine and "Talk Papers" from FDA's public affairs office.... Details >

Office of Women's Health, U.S. Food and Drug Administration

Health On the Net Foundation Code of Conduct for Medical and Health Web Sites  External Link

The HONcode Principles evolved from discussions with Webmasters, patient support groups and medical professionals in several countries. Website displaying the HONcode logo are expected to honor thes... Details >

Health On the Net Foundation  External Link

HIPAA OnLine

An interactive tool provided by the Federal Government that answers your questions on getting and continuing health coverage during events such as losing or changing jobs, pregnancy, moving, or divorc... Details >

Centers for Medicare and Medicaid Services

How to File An Ethical Complaint Against a Marriage or Family Therapist  External Link

Tips on how you can file a complaint against a marriage or family therapist whom you suspect of acting unethically.... Details >

American Association for Marriage and Family Therapy  External Link

How to Report Problems With Products Regulated by FDA

Consumers are urged to report defective and problematic products to the Food and Drug Administration. The evaluation procedures for foods, drugs, cosmetics, medical devices, and veterinary drugs are d... Details >

U.S. Food and Drug Administration

Internet Do's and Don'ts for Kids

This web site is designed to educate children about the rules of the Internet. The information is presented in a fun way, using educational games and stories. Topics covered include computer hacking, ... Details >

U.S. Department of Justice

Internet Safety Tips for Kids  External Link

Important safety tips for children using the Internet. Includes tips on parent permission, bad language, using credit cards and dealing with strangers online.... Details >

SAMHSA's National Mental Health Information Center, Center for Mental Health Services

KIDZ Privacy

The focus of this site is on protecting children's' privacy while they're online. This web site is designed for use by children, parents, web site administrators and members of the general public. Th... Details >

Federal Trade Commission

Kidz Privacy for Adults

Tips for parents on how to ensure their children's personal information is protected when they use the Internet.... Details >

Federal Trade Commission

Kidz Privacy Online: Just for Kidz

This page presents a checklist of important facts children should know for surfing the Internet safely and protecting their privacy and personal information while using the Internet.... Details >

Federal Trade Commission

Learn About Medical Device Recalls

This page gives general information about medical device recalls, an action taken to address a problem with a medical device that violates U.S. Food and Drug Administration (FDA) law. Recalls occur wh... Details >

Center for Devices and Radiological Health, U.S. Food and Drug Administration

Lotions and Potions: The Bottom Line About Multilevel Marketing Plans

This bulletin warns consumers about goods sold only through multilevel marketing (not available in stores) that may be unsafe to use as well as overpriced and have questionable merits. A wide range of... Details >

Federal Trade Commission

Low Income Networking and Communications Project (LINC Project)  External Link

This project is designed to establish an electronic meeting place for members, leaders, and organizers of low-income organizations confronting challenges in the social safety net. At this site these ... Details >

Nonprofit/Professional Entity--Follow the Resource URL for More Information

Medical Errors & Patient Safety

Following a report by the Institute of Medicine (IOM) estimating that up to 98,000 Americans die each year as a result of preventable medical errors, President Clinton directed the Quality Interagency... Details >

Agency for Healthcare Research and Quality

Miracle Health Claims: Add a Dose of Skepticism

Also available in: Spanish 

Remember the first rule of thumb for evaluating health claims: If it sounds too good to be true, it probably is. This brochure will help you spot false and unsubstantiated claims. It describes some ty... Details >

Federal Trade Commission

National Consumer Organizations

These organizations define their missions as consumer assistance, protection and/or advocacy and can be of assistance in matters related to fraud and scams.... Details >

Federal Citizen Information Center, U.S. General Services Administration

National Fraud Information Center/Internet Fraud Watch  External Link

The National Fraud Information Center/Internet Fraud Watch, operated by the National Consumers League, gives consumers the information they need to avoid becoming victims of telemarketing and Internet... Details >

National Consumers League  External Link

New OTC Drug Facts Label

Patterned after the Nutrition Facts food label, the new Drug Facts label uses simple language and an easy-to-read format to help people compare and select OTC medicines and follow dosage instructions.... Details >

U.S. Food and Drug Administration

Online Safety Rules for Kids

A listing of things that children should and should not do online so as to protect themselves and their privacy while using the Internet.... Details >

Federal Emergency Management Agency

Patient's Bill of Rights -- American Academy of Pain Management  External Link

The American Academy of Pain Management's compliance with the Patient's Bill of Rights. The American Hospital Association's statement on a patient's Bill of Rights has been incorporated as part of t... Details >

American Academy of Pain Management  External Link

Project Waistline

You've Seen the Claims... Now Get the Facts! Are you one of the estimated 50 million Americans who will go on a diet this year? If so, you may be tempted by advertisements for products promising easy... Details >

Federal Trade Commission

Proper Use of A Respirator

Also available in: Spanish 

This fact sheet delineates the procedures of the proper care, storage, and inspection of respirators. The fact sheet considers the proper fit for respirators and explains that they should be used for... Details >

National Institute for Occupational Safety and Health, Centers for Disease Control and Prevention

Protect Your Family and Yourself from Carbon Monoxide Poisoning

This brochure lists the DO’s and DON’Ts of carbon monoxide. Fetuses, infants, elderly people, and people with anemia or with a history of heart or respiratory disease can be especially susceptible to ... Details >

U.S. Environmental Protection Agency

Protecting Yourself Against Health Fraud

An index of selected information gathered from various government agencies that adress health fraud - includes the U.S. Food and Drug Administration (FDA) and Federal Trade Commission (FTC).... Details >

Center for Food Safety and Applied Nutrition, U.S. Food and Drug Administration

Questions and Answers for Withdrawal of Duract

Answers to consumers' questions concerning the withdrawal of Duract from the market and FDA's recommendation that patients stop taking the drug after reports of a rare but serious liver problem as mor... Details >

Center for Drug Evaluation and Research, U.S. Food and Drug Administration

Recall Database - Office of Defects Investigation, National Highway Traffic Safety Administration (NHTSA)

Search this database for motor vehicle recall information. Search topic choices include vehicle make, model and year.... Details >

National Highway Traffic Safety Administration, U.S. Department of Transportation

Recalls and Product Safety News

Also available in: Spanish 

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products. You can find info... Details >

U.S. Consumer Product Safety Commission

Report to the President on Medical Errors

The President ordered the Quality Interagency Coordination Task Force to make recommendations for improving health care quality and protecting patient safety following a report from the Institute of M... Details >

Agency for Healthcare Research and Quality

Report Unsafe Products

You can fill out a form online and submit it to report any injury or death involving consumer products or unsafe products or give feedback regarding the web site to the Consumer Product Safety Commis... Details >

U.S. Consumer Product Safety Commission

Reporting Unlawful Sales of Medical Products on the Internet

This FDA (U.S. Food and Drug Administration) site provides several options online from which you can choose to report any organization or online pharmacy you think is illegally selling human drugs, an... Details >

U.S. Food and Drug Administration

Safety Tips for Kids on the Internet

Important tips for children to follow if they are using the Internet. Using this information will help protect children and protect children's privacy online.... Details >

U.S. Department of Justice

Search the Seafood List

The Seafood List is a compilation of existing acceptable market names for imported and domestically available seafood. The list was developed by the Food and Drug Administration (FDA), in cooperation ... Details >

Center for Food Safety and Applied Nutrition, U.S. Food and Drug Administration

Should You Seek Consultation (Second Opinion)?  External Link

This document discusses points you should consider if you are seeking consultation (a second opinion), before deciding to have an operation.... Details >

American College of Surgeons  External Link

State, County and City Government Consumer Protection Offices

This page provides contact information on state and local consumer protection agencies. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulat... Details >

Federal Citizen Information Center, U.S. General Services Administration

The National Committee on Vital and Health Statistics Web Site

The NCVHS serves as the statutory public advisory body to the Secretary of Health and Human Services in the area of health data and statistics. In that capacity, the Committee provides advice and assi... Details >

Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services

U.S. Consumer Gateway

This page provides access to consumer health information resources available from U.S. Government agencies. Include: health information resources, fraud & scam, health technology and product safety.... Details >

General Government Agency

Virtual Treatments Can Be Real-World Deception

The Federal Trade Commission advises on how to detect unscrupulous marketers who use cyberspace to peddle "miracle" treatments and cures to vulnerable consumers.... Details >

Federal Trade Commission

Warning Letters and Notice of Violation Letters to Pharmaceutical Companies

These letters, sorted by month, are supplied by the CDER Freedom of Electronic Information Office. Some of the letters have been redacted or edited to remove confidential information.... Details >

Center for Drug Evaluation and Research, U.S. Food and Drug Administration

Welcome to the Further Adventures of Kidd Safety

A web site designed to educate children ages 8 to 12 about safety issues they encounter daily from hazards around the home, to preventing injuries while playing sports. Features interactive games and ... Details >

U.S. Consumer Product Safety Commission

Who Should Do Your Operation?  External Link

This document advises consumers on what qualifications to look for when selecting a physician to do their surgery. Topics discussed include Board certification, Fellowship in the American College of S... Details >

American College of Surgeons  External Link

Your Right to Know: Chemical Exposures

A list of some of the information that EPA provides the public in the spirit of right to know. The emphasis is on chemicals to which you may be exposed in their daily living.... Details >

U.S. Environmental Protection Agency