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Frequently Asked Questions
Questions About Employee Express

I am going to change my enrollment during open season and have heard I can do it electronically with Employee Express. What is Employee Express?

Employee Express is available in many Federal agencies; to find out whether your agency participates, contact your human resources office. Employee Express is a customer-friendly automated system that enables you to make certain changes to your personnel/payroll records via telephone and computer, using a Personal Identification Number (PIN). Employee Express enables you to change your payroll address, allotments, direct deposit, income tax withholdings, health benefits, and Personal Identification Number (PIN).

How do I access Employee Express or get a Personal Identification Number?

Simply call the Employee Express help desk at 912-757-3030 from any touch tone phone. Remember, Employee Express is not available in all Federal agencies; to find out whether your agency participates, call the Employee Express help desk.


Created 21 July 1999