National Long Term Care Ombudsman Resource Center

  1828 L Street, NW
  Suite 801
  Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949


	Ombudsmen are dedicated to enhancing the lives of long term care residents. Ombudsmen: - Advocate for residents' rights and quality care - Educate consumers and providers - Resolve residents' complaints - Provide information to the public *THIS is Residents' Rights Week - CELEBRATE!* Recipe for Home: defining and creating home in long-term care facilities October 5-11, 2008

Who are Ombudsmen?	Ombudsman News
Find your State Ombudsman Locate Regional ombudsmen and other state resources Ombudsman associations: - NASOP - NALLTCO Learn more about ombudsmen. See data on types of complaints, how many are resolved, and other information collected through 2006 NORS Data.	What's New! View the newest items on the website! The Residents' Voice Check out the new Gazette! Register NOW - NCCNHR's 33rd National Conference in Indianapolis! October 15-17, 2008 Read About Ombudsmen News.
Resources for Ombudsman	Ombudsman Volunteers
Emergency Preparedness Resources and Information Translating Nursing Home Ombudsman Skills to Assisted Living: Something Old, Something New – Teaching Guide (May 2008). Corresponding Document: Translating Nursing Home Ombudsman Skills to Assisted Living: Something Old, Something New (March 2003) NORS Training Materials Restraint Reduction Materials - Factsheet on Restraint Free Care - CA Voices for Quality project January 2008 State Staffing Standards Report by Charlene Harrington	What We Do Makes a Difference. Learn how you can volunteer and make a difference in the quality of residents' lives. Ombudsman Compendium - All 3 Chapters and appendices available now: Recruitment, Training, and Retention. Volunteer Coordinators Network - Series of topical conference calls discuss volunteer management issues. 2008 Kansas Certified Volunteer Ombudsman Annual Conference (View larger picture) Guide to navigating this site.