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Content Last Revised: 4/30/84
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CFR  

Code of Federal Regulations Pertaining to U.S. Department of Labor

Title 29  

Labor

 

Chapter I  

Office of the Secretary of Labor

 

 

Part 30  

Equal Employment Opportunity In Apprenticeship and Training


29 CFR 30.11 - Complaint procedure.

  • Section Number: 30.11
  • Section Name: Complaint procedure.

    (a) Filing. (1) Any apprentice or applicant for apprenticeship who 
believes that he or she has been discriminated against on the basis of 
race, color, religion, national origin, or sex with regard to 
apprenticeship or that the equal opportunity standards with respect to 
his or her selection have not been followed in the operation of an 
apprenticeship program may, personally or through an authorized 
representative, file a complaint with the Department, or, at the 
apprentice's or applicant's election, with a private review body 
established pursuant to paragraph (a)(3) of this section. The complaint 
shall be in writing and shall be signed by the complainant. It must 
include the name, address and telephone number of the person allegedly 
discriminated against, the program sponsor involved, and a brief 
description of the circumstances of the failure to apply the equal 
opportunity standards provided for in this part.
    (2) The complaint must be filed not later than 180 days from the 
date of the alleged discrimination or specified failure to follow the 
equal opportunity
standards; and, in the case of complaints filed directly with review 
bodies designated by program sponsors to review such complaints, any 
referral of such complaint by the complainant to the Department must 
occur within the time limitation stated above or 30 days from the final 
decision of such review body, whichever is later. The time may be 
extended by the Department for good cause shown.
    (3) Sponsors are encouraged to establish fair, speedy, and effective 
procedures for a review body to consider complaints of failure to follow 
the equal opportunity standards. A private review body established by 
the program sponsor for this purpose should number three or more 
responsible persons from the community serving in this capacity without 
compensation. Members of the review body should not be directly 
associated with the administration of an apprenticeship program. 
Sponsors may join together in establishing a review body to serve the 
needs of programs within the community.
    (b) Processing of complaints. (1)(i) When the sponsor has designated 
a review body for reviewing complaints, the Department, unless the 
complainant has indicated otherwise or unless the Department has 
determined that the review body will not effectively enforce the equal 
opportunity standards, shall upon receiving a complaint refer it to the 
review body.
    (ii) The Department shall, within 30 days following the referral of 
a complaint to the review body, obtain reports from the complainant and 
the review body as to the disposition of the complaint. If the complaint 
has been satisfactorily adjusted and there is no other indication of 
failure to apply equal opportunity standards, the case shall be closed 
and the parties appropriately informed.
    (iii) When a complaint has not been resolved by the review body 
within 90 days or where, despite satisfactory resolution of the 
particular complaint by the review body, there is evidence that equal 
opportunity practices of the apprenticeship program are not in 
accordance with this part, the Department may conduct such compliance 
review as found necessary, and will take all necessary steps to resolve 
the complaint.
    (2) Where no review body exists, the Department may conduct such 
compliance review as found necessary in order to determine the facts of 
the complaint, and obtain such other information relating to compliance 
with these regulations as the circumstances warrant.
    (3) Sponsors shall provide written notice of the above complaint 
procedure to all applicants for apprenticeship and all apprentices.

(Approved by the Office of Management and Budget under control number 
1205-0224)

[43 FR 20760, May 12, 1978, as amended at 49 FR 18295, Apr. 30, 1984]
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