Identity Theft: Supporting Victims’ Financial and Emotional Recovery

This workshop will help advocates learn how to assist victims in self-advocacy and how and when to intervene effectively in the recovery process. Topics include:

• 20 types of identity theft and the special needs of each situation.
• Assisting victims in dealing with emotional impact and crime ramifications.
• Helping victims understand how an identity theft case proceeds through the system.
• Assisting victims with reading and understanding their credit reports.
• Identifying the "players" (i.e., who to turn to for help) and applicable laws.
• Helping victims understand and complete an Identity Theft Complaint Form.

Module 1: Introduction and Training Overview

By the end of the module, participants will be able to:

• Meet at least one other participant and identify his/her role in providing services to victims of crime.
• State at least one expectation for the workshop other than their own.
• Identify two facts they would like to know about identity theft.

Module 2: Realities of Identity Theft

By the end of the module, participants will be able to:

• Define identity theft as used in this training.
• Recognize the prevalence of identity theft in the U.S.
• Describe at least two ways thieves can steal an identity.
• Describe at least three types of identity theft.

Module 3: Impact of Identity Theft

By the end of the module, participants will be able to:

• State three common emotional impacts on victims of identity theft.
• State two common financial impacts on victims of identity theft.
• Identify three impacts of identity theft on special populations.

Module 4: Federal, State, and Other Resources for Identity Theft Victims

By the end of the module, participants will be able to:

• Identify key components of the Identity Theft and Assumption Deterrence Act.
• Recall how the Federal Credit Reporting Act (FCRA) will assist victims of identity theft.
• Identify at least two federal agencies that investigate identity theft crimes.
• Describe one major provision of a state’s identity theft laws.
• Identify at least three consumer or victim service providers/agencies and the role each performs to assist victims of identity theft.

Module 5: The Role of Victim Services Advocates in Assisting Victims of Identity Theft

By the end of the module, participants will be able to:

• Recall the immediate steps to take when someone believes they have been a victim of identity theft.
• Identify other victim advocate responsibilities to support identity theft victims.
• Recall steps to take to minimize the recurrence of identity theft.

Module 6: Assisting Victims of Identity Theft: Case Scenarios

By the end of the module, participants will be able to:

• Explain to a victim how to fill out the Identity Theft Complaint Input Form.
• Logically document the key aspects of a victim’s identity theft case.
• Analyze key aspects of identity theft cases and develop a plan of action.

Module 7: Identity Theft Resources

By the end of the module, participants will be able to:

• Identify at least two promising practices in relation to identity theft.
• Identify the resources available in the Identity Theft Resource Guide.

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