[Federal Register: September 17, 1999 (Volume 64, Number 180)]
[Notices]               
[Page 50513-50514]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr17se99-69]                         

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GENERAL SERVICES ADMINISTRATION

 
Governmentwide Policy Advisory Board, Committee for Excellence in 
Customer Satisfaction

AGENCY: Office of Governmentwide Policy, GSA.

ACTION: Notice of open meeting.

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SUMMARY: Notice of this meeting is required under Section 10(a)(2) of 
the Federal Advisory Committee Act and is intended to notify the public 
of the opportunity to attend.


[[Page 50514]]


DATES AND TIMES: September 28, 1999, 1:15 p.m. to 5:00 p.m.

ADDRESSES: Vice President's Ceremonial Office (Room 274), Old Executive 
Office Building, 17th and Pennsylvania Avenue, NW, Washington, DC.

FOR FURTHER INFORMATION CONTACT: Bernard Lubran, Project Manager, 
Excellence in Customer Satisfaction Initiative, Federal Quality 
Consulting Group, 1700 G Street, NW--Third Floor--Washington, DC 20552. 
Telephone: (202) 906-5642. Facsimile: (202) 906-6162. E-Mail: 
Bernie.Lubran@ots.treas.gov.

SUPPLEMENTARY INFORMATION: This is the second meeting of the 
Governmentwide Policy Board's Committee for Excellence in Customer 
Satisfaction. The Committee is responsible for providing advice and 
recommendations regarding new and ongoing initiatives to improve 
customer satisfaction with the services provided by the Executive 
Branch.
    The Committee's planned agenda includes the following:

1:15 to 1:30  Call to Order and Opening Remarks.
1:30 to 1:45  Introductions.
1:45 to 2:30  Subcommittee Reports.
2:30 to 2:45  Break.
2:45 to 3:45  Executive Roundtable on Top Recommendations and 
Implementation Strategies.
3:45 to 4:15  Committee Operations.
4:15 to 4:30  Summary of Decisions.
4:30 to 5:00  Public Comment Period.
5:00  Adjourn.

    The meeting of the Committee is open to the public; however, 
advance registration is required due to the limited seating available 
and the need to obtain prior clearance to enter the Old Executive 
Office Building. Attendance will be confirmed on a first-come, first-
served basis. You must provide the following information by the close 
of business on September 24, 1999, to the point of contact listed above 
in order to be admitted: (a) Full name of the attendee; (2) Date of 
birth, and (3) Social Security number. In order to enter the Old 
Executive Office Building at the time of the meeting, each attendee 
must present a form of legal identification, such as a driver's 
license, bearing their picture and the personal information requested 
in this paragraph.
    With advance notification to the contact person listed above, 
members of the public may make brief statements from 4:30 to 5:00. Oral 
statements may not exceed 5 minutes in length. Written statements may 
also be filed with the Committee for its consideration. Written 
statements should be submitted to the address listed above no later 
than September 27, 1999.
    Individuals requiring special assistance should contact the person 
listed above no later than September 17, 1999.

    Dated: September 13, 1999.
James L. Dean,
Director, Committee Management Secretariat.
[FR Doc. 99-24219 Filed 9-16-99; 8:45 am]
BILLING CODE 6820-34-M