[Federal Register: June 15, 1999 (Volume 64, Number 114)]
[Notices]               
[Page 32064-32065]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr15jn99-87]

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DEPARTMENT OF JUSTICE

 
Agency Information Collection Activities Proposed Collection; 
Comment Request

ACTION: Notice of information collection under review; (new 
collection); generic clearance of customer satisfaction surveys.

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    The following agencies have submitted the following information 
collection request for review and clearance in accordance with the 
Paperwork Reduction Act of 1995: The Bureau of Justice Assistance 
(BJA), Bureau of Justice Statistics (BJS), National Institute of 
Justice (NIJ), Office of Justice Programs (OJP), Office of Juvenile 
Justice and Delinquency Prevention (OJJDP), Office for Victims of Crime 
(OVC), and the Office of National Drug Control Policy (ONDCP). This 
proposed information collection is published to obtain comments from 
the public and affected agencies. Comments are encouraged and will be 
accepted for ``sixty days'' until August 16, 1999.
    If you have additional comments or suggestions please contact Bill 
Ballweber, (202) 305-2975, National Institute of Justice, U.S. 
Department of Justice, 810 Seventh Street, NW., Washington, DC 20531.
    Written comments and/or suggestions from the public and affected 
agencies concerning the proposed collection of information should 
address one or more of the following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the function of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.
    Overview of this information:
    (1) Type of information collection: New collection.
    (2) The title of the form/collection: Generic clearance for 
Customer Satisfaction Surveys.
    (3) The agency form number, if any, and the applicable component of 
the Department sponsoring the collection: U.S. Department of Justice.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Respondents will be current and potential 
users of agency products and services. Respondents may represent 
Federal agencies, State, local, and tribal governments, members of 
private organizations, research organizations, the media, non-profit 
organizations, international organizations, as well as faculty and 
students.
    The Bureau of Justice Assistance (BJA), Bureau of Justice 
Statistics (BJS), National Institute of Justice (NIJ), Office of 
Justice Program (OJP), Office of Juvenile Justice and Delinquency 
Prevention (OJJDP), Office for Victims of Crime (OVC), and the Office 
of National Drug Control Policy (ONDCP), in accordance with the 
requirements of E.O. 12862 and the GPRA, wish to conduct customer 
satisfaction surveys. The purpose of such surveys is to assess needs, 
identify problems, and plan for programmatic improvements in the 
delivery of agency products and services.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to

[[Page 32065]]

respond/reply: It is estimated that there will be a maximum of 2,500 
respondents per mail survey; 1,500 respondents per email survey; and 
3,000 respondents per World Wide Web survey. It is estimated that each 
survey will take between 3 to 18 minutes to complete.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: An estimate of the total hour burden to complete a 
mail survey is 750 hours; the email survey is 300 hours; and the World 
Wide Web survey is 600 hours.
    If additional information is required contact: Mrs. Brenda E. Dyer, 
Deputy Clearance Officer, U.S. Department of Justice, Information 
Management and Security Staff, Justice Management Division, Suite 850, 
Washington Center, 1001 G Street, NW., Washington, DC 20530, or via 
facsimile at (202) 514-1534.

    Dated: June 9, 1999.
Brenda E. Dyer,
Department Deputy Clearance Officer, U.S. Department of Justice.
[FR Doc. 99-15074 Filed 6-14-99; 8:45 am]
BILLING CODE 4410-18-M