[Federal Register: July 9, 1998 (Volume 63, Number 131)] [Notices] [Page 37133-37134] From the Federal Register Online via GPO Access [wais.access.gpo.gov] [DOCID:fr09jy98-102] ======================================================================= ----------------------------------------------------------------------- DEPARTMENT OF JUSTICE Office of Community Oriented Policing Services; Agency Information Collection Activities: Proposed Collection; Comment Request ACTION: Notice of Information Collection Under Review; Grantee Satisfaction Survey. ----------------------------------------------------------------------- The proposed information collection is published to obtain comments from the public and affected agencies. Comments are encouraged and will be accepted until September 8, 1998. Written comments and suggestions from the public and affected agencies concerning the proposed collection of information are requested. Comments should address one or more of the following four points: (1) Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; [[Page 37134]] (2) Evaluate the accuracy of the agency's estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Written comments and/or suggestions regarding the items contained in this notice, especially regarding the estimated public burden and associated response time, should be directed to the COPS Office, PPSE Division, 1100 Vermont Ave, NW., Washington, DC 20530-0001. Comments also may be submitted to the COPS Office via facsimile to 202-633-1386. In addition, comments may be submitted to the Department of Justice (DOJ), Justice Management Division, Information Management and Security Staff, Attention: Department Clearance Officer, Suite 850, 1001 G Street, NW., Washington, DC 20530. Overview of this information collection: (1) Type of Information Collection: New collection. (2) Title of the Form/Collection: Grantee Satisfaction Survey. (3) Agency form number, if any, and the applicable component of the Department of Justice sponsoring the collection: Form: COPS 27/01. Office of Community Oriented Policing Services, U.S. Department of Justice. (4) Affected public who will be asked or required to respond, as well as a brief abstract: A sample of local law enforcement agencies that have received grant funding from the COPS Office will be surveyed regarding their perceptions and satisfaction with service received from the COPS Office. The COPS Office has awarded hiring and redeployment grants, innovative grants, and training grants to over 10,000 law enforcement agencies nationwide. In addition to providing essential funding to enhance public safety and further the adoption of community policing by law enforcement agencies across the country, the COPS Office continues to strive to maintain a customer service orientation toward grant recipients. As such, the COPS Office is committed to providing grantees with ongoing service that reflects the highest standard of excellence and integrity in public service. The COPS Office is seeking systematic feedback from COPS grantees to track the Office's performance on a number of performance measures. This survey will allow the COPS Office to set performance goals that are consistent with the level of service that is desired by the law enforcement field and to adjust its provision of customer service as necessary to better serve its grantees. The Grantee Satisfaction Survey will be administered to a sample of grantees via the telephone and will yield information on: the extent and content of contact between grantees and representatives of the COPS office either through phone calls, written correspondence, or site visits; satisfaction with these contacts as rated on a Likert-type scale; exposure to and satisfaction with COPS funded community policing training; and availability of and satisfaction with community policing publications produced by the COPS Office. These questions will allow the COPS Office to determine levels of satisfaction with service and will illuminate areas where the COPS Office can improve. (5) An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: The Grantee Satisfaction Survey will be administered two times per year: Approximately 2,600 respondents per year, at 30 minutes per respondent (including record-keeping). (6) An estimate of the total public burden (in hours) associated with the collection: Approximately 1,300 hours. If additional information is required contact: Mr. Robert B. Briggs, Clearance Officer, United States Department of Justice, Information Management and Security Staff, Justice Management Division, Suite 850, Washington Center, 1001 G Street, NW., Washington, DC 20530. Dated: July 1, 1998. Robert B. Briggs, Department Clearance Officer, United States Department of Justice. [FR Doc. 98-18240 Filed 7-8-98; 8:45 am] BILLING CODE 4410-AT-M