[Federal Register: October 19, 2001 (Volume 66, Number 203)]
[Notices]
[Page 53220]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr19oc01-74]
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FEDERAL COMMUNICATIONS COMMISSION
Notice of Public Information Collection(s) Being Submitted to OMB
for Review and Approval
October 10, 2001.
SUMMARY: The Federal Communications Commissions, as part of its
continuing effort to reduce paperwork burden invites the general public
and other Federal agencies to take this opportunity to comment on the
following information collection, as required by the Paperwork
Reduction Act of 1995, Public Law 104-13. An agency may not conduct or
sponsor a collection of information unless it displays a currently
valid control number. No person shall be subject to any penalty for
failing to comply with a collection of information subject to the
Paperwork Reduction Act (PRA) that does not display a valid control
number. Comments are requested concerning (a) whether the proposed
collection of information is necessary for the proper performance of
the functions of the Commission, including whether the information
shall have practical utility; (b) the accuracy of the Commission's
burden estimate; (c) ways to enhance the quality, utility, and clarity
of the information collected; and (d) ways to minimize the burden of
the collection of information on the respondents, including the use of
automated collection techniques or other forms of information
technology.
DATES: Written comments should be submitted on or before November 19,
2001. If you anticipate that you will be submitting comments, but find
it difficult to do so within the period of time allowed by this notice,
you should advise the contact listed below as soon as possible.
ADDRESSES: Direct all comments to Les Smith, Federal Communications
Commission, Room 1-A804, 445 12th Street, SW., Washington, DC 20554 or
via the Internet to lesmith@fcc.gov.
FOR FURTHER INFORMATION CONTACT: For additional information or copies
of the information collections contact Les Smith at (202) 418-0217 or
via the Internet at lesmith@fcc.gov.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060-0652.
Title: Section 76.309, Customer Service Obligations; Section
76.1602, Customer Service--General Information; Section 76.1603,
Customer Service--Rate and Service Changes; and Section 76.1619,
Information on Subscriber Bills.
Form Number: N/A.
Type of Review: Revision of a currently approved collection.
Respondents: Business or other for-profit entities; State, local,
or tribal government.
Number of Respondents: 10,410.
Estimated Time per Response: 10 mins. to 1 hr.
Frequency of Response: On occasion reporting requirements; Third
party disclosure.
Total Annual Burden: 32,527 hrs.
Total Annual Costs: None.
Needs and Uses: FCC rules under 47 CFR 76.309 and 76.1603 set forth
various customer service obligations and notification requirements for
changes in subscriber rates, programming services, and channel
positions. 47 CFR 76.1602 requires each local franchise authority (LFA)
to provide affected cable operators with 90 days written notice of its
intent to enforce customer service standards. Cable operators must
inform subscribers in writing of their right to file complaints about
service and programming changes. 47 CFR 76.1603 requires cable
companies to notify customers in writing within 30 days of any changes
in rates and programming services. In addition, cable companies are
required to notify subscribers and LFAs within 30 days prior to any
rate or service changes. 47 CFR 76.1619 requires cable operators to
respond to a written complaint regarding any subscriber's billing
dispute within 30 days and also sets forth requirements for information
on subscriber bills.
OMB Control Number: 3060-0667.
Title: Section 76.630, Compatibility with Consumer Electronic
Equipment; Section 76.1621, Equipment Compatibility Offer; and Section
76.1622, Consumer Education of Equipment Compatibility.
Form Number: N/A.
Type of Review: Revision of a currently approved collection.
Respondents: Businesses or other for-profit entities.
Number of Respondents: 10,400.
Estimated Time per Response: 1 to 20 hrs.
Frequency of Response: On occasion and annual reporting
requirements; Third party disclosure.
Total Annual Burden: 10,435 hrs.
Total Annual Costs: $5,275.
Needs and Uses: FCC Rules under 47 CFR 76.630(a) prohibit cable
system operators from scrambling or otherwise encrypting signals
carried on the basic service tier, unless granted a waiver by the FCC.
47 CFR 76.1621 requires cable system operators that use scrambling,
encryption, or similar techniques to offer subscribers special
equipment to enable the simultaneous reception of multiple signals. 47
CFR 76.1622 requires cable system operators to provide a consumer
education program on compatibility matters to their subscribers in
writing when they first subscribe and at least once a year thereafter.
Federal Communications Commission.
Magalie Roman Salas,
Secretary.
[FR Doc. 01-26375 Filed 10-18-01; 8:45 am]
BILLING CODE 6712-01-P