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| Managing for Results - Oregon |
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Oregon Economic Wellbeing
Provides links to organizations working on poverty and economic wellbeing issues in Oregon. Contains resourses, information, data, research, literature and policies. Updated weekly.
Multnomah County Benchmarks
Multnomah County has an excellent system of county-level progress indicators. This webpage and its associated links contain good information for those interested in outcome measurement at the local level.
Oregon Coastal Salmon Progress Report
The Oregon Plan for Salmon and Watersheds first phase addresses Coho Salmon recovery on the Oregon coast. This site highlights summary measures that will track the progress of the coastal Salmon recovery efforts. About 40 measures are grouped under four areas: Fish Status, Habitat Status, Public Attitude, and Basin Profiles.
Oregon Commission on Children and Families
Includes an extensive county-level program database and a JavaScript interactive graphing program for the Oregon Benchmarks
Oregon Department of Human Services
The budget document for the 2003/2005 fiscal year contains 28 key performance measures for DHS. These measures reflect the breadth and significance of DHS programming. The scope and depth of DHS programming calls for broad performance measures where we have significant influence on the results.
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| Managing for Results - U.S. |
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Neither the State of Oregon nor the Oregon Progress Board endorse or sponsor the products, services, and information provided by the following links.
Transforming Government: Banishing Bureaucracy to Reconnect with Citizens (pdf)
Presentation by Jim Chrisinger, Iowa Department of Management, October 11-13, 2006
Minnesota Milestones
Minnesota Milestones began in 1991 in the belief that a shared vision, clear goals and measurement of results would lead to a better future for Minnesota. The report uses 70 progress indicators to determine whether the state is achieving 19 publicly determined goals. The goals are grouped in four broad areas: People, Community and Democracy, Economy and Environment.
The Road to High Performance in the Public Sector: Insights into Statewide Performance Management (pdf)
Jane C. Linder, Christine Dawson and Jeffrey Brooks; Accenture Institute for High Performance Business, March 2005.
Washington Priorities of Government
In August of 2002, Governor Locke initiated a "Priorities of Government" (POG) budget approach that identified results as the basis for budget decision-making. This site includes a Results and Indicators page, which drills down from priorities to benchmark-like indicators for the State of Washington.
Iowa Results
The Governor and Lietenant Governor use this website as part of their account to Iowans on how Iowa state government is doing with the responsibilities and resources entrusted to it. It shows goals at an enterprise level (The Leadership Agenda), and department by department (Departments´ Performance). Department information includes strategies used to achieve results (Strategic Plans), how performance is measured (Performance Plans), and how each department is doing (Performance Reports).
The South Carolina Indicators (SCI) Project is designed to provide citizens and policy makers with valid, reliable and comparable statistical indicators of how South Carolina is performing in eight key policy areas: education, the economy, the environment, public safety, public health, social welfare, culture and recreation, and government administration.
Informing Our Nation: Improving How to Understand and Assess the USA’s Position and Progress
Oregon´s benchmarks and performance measure work is featured prominently in this study by the United States Government Accountability Office (GAO), which examines: (1) The state of the practice in these systems in the United States and around the world, (2) Lessons learned and implications for the nation, and (3) Observations, options, and next steps to be considered if further action is taken.
Missouri: Managing for Results
Showcases the Governor´s management tool to help keep government focused on results and to drive meaningful improvements for citizens. The Managing for Results effort encourages fact-based decision making and innovation and recognizes the need for agencies to work together to drive significant improvements.
Council for Excellence in Government
The council is a nonprofit organization of more than 750 members throughout the country who have served as senior public officials and now hold leadership roles in a wide range of corporate and other private sector organizations. The council´s goals are to strengthen results-oriented management and creative leadership in the public sector, and to increase public understanding, confidence and participation in government.
National Center for Public Productivity
A research and public service organization devoted to improving productivity in the public sector. The National Center´s mission is to assist federal, state, local and not-for-profit agencies in further improving their capacity to provide quality services.
Florida Government Accountability Report (FGAR)
A Service of the Florida Legislature´s Office of Program Policy Analysis and Government Accountability, this is a free Internet service for legislators and the public to monitor the activities and performance of about 300 state government agencies and programs. FGAR is an encyclopedia available to all persons interested in what Florida´s tax dollars and other revenues deliver to its citizens and visitors.
Governmental Accounting Standards Board (GASB)
This web site concerns the use and reporting of performance measures for government services. Performance measures are meant to provide more complete information about a governmental entity´s performance than traditional budgets or financial statements and schedules can provide. Performance measures are concerned with the results of the services governments deliver, and help provide a basis for assessing the economy, efficiency, and effectiveness of those services.
see also GASB - Managing for Results
The Government Performance and Results Act
Requires all executive branch programs to be measured on results (outcomes) not intentions. Agencies must adopt a strategic planning model that focuses thinking externally and involves stakeholders and Congress. Budgets must be designed to reflect strategic missions. Real measurement of results must be used to justify appropriations and authorizations.
Innovations Program - Kennedy School of Government, Harvard University
The Innovations Program strives to identify and celebrate outstanding examples of creative problem solving in the public sector. Since its inception in 1986, the Program has recognized 205 innovative programs, which have received $13.3 million in Ford Foundation grants. (The Oregon Progress Board received a $100,000 award in 1994).
National Partnership for Reinventing Government
Provides a collection of recent and current documents to help practitioners and people with an interest in results-oriented government.
National Governor's Association (NGA), Center for Best Practices
This web page provides information on the NGA Center for Best Practices' products and projects related to results-based management across policy areas as well as summaries of selected state activities, links to relevant websites and references to useful materials produced by other organizations.
CitiStat
Provides information about CitiStat, a model many jurisdictions are using to heighten accountability.
Balanced Scorecard
A new approach to strategic management was developed in the early 1990's by Drs. Robert Kaplan (Harvard Business School) and David Norton. They named this system the 'balanced scorecard'. Recognizing some of the weaknesses and vagueness of previous management approaches, the balanced scorecard approach provides a clear prescription as to what companies should measure in order to 'balance' the financial perspective.
Baldridge
Created by US public law, the Malcolm Baldrige National Quality Award is the USA’s premier annual award for business excellence. The Baldrige system is customer and process-focused. It’s all about identifying and continually improving key organizational processes in the interests of delivering better value to customers.
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| Managing for Results - World |
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Neither the State of Oregon nor the Oregon Progress Board endorse or sponsor the products, services, and information provided by the following links.
South Australia Strategic Plan
This website contains key elements of the State Strategic Plan, and the entire plan is downloadable.
Christchurch, New Zealand
Christchurch was dubbed "best run city in the world" by Governing magazine - October 2001. This is their Strategic Statement.
Benchmarking in Australia
Website dedicated to benchmarking/best practices in Australia. Mostly private sector, but includes public sector cases.
Performance Measure in Government
This web site sponsored by the City of Grand Prairie of Alberta, Canada provides valuable and concise information on the issues and principles of performance measurement. This site also contains a variety of useful links.
Managing for Results - Self Assessment Tool
The Treasury Board of Canada Secretariat and the Office of the Auditor General of Canada have developed the Managing for Results Self-Assessment Tool. The tool responds to the needs of departments and agencies to have practical guidance on key elements of managing for results. It may be used by an organization, a directorate, a branch, or even a unit within a government department or agency to take stock of its ability to manage for results. The tool clearly communicates the interconnected nature of the key elements of managing for results by emphasizing the need to view them in an integrated fashion.
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