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Office Of Information & Technology

The Office of Privacy and Records Management

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Who We Are

The Office of Privacy and Records Management both administers, develops and recommends Department-wide policies and procedures to strengthen and build upon a comprehensive framework of programs that will expand the use of computer resources in order to deliver Government services, consistent with a veteran-centered, results-oriented, and market-based Government.

What We Do

Four organizational services were united to work in concert to simplify delivery of services to veterans and their dependents; eliminate layers of VA management, improve information access for veterans, their dependents, businesses and other levels of government, reduce business processes and costs by integrating and eliminating redundancy, promote the achievement of essential elements of the President’s Management Agenda and streamline VA operations to guarantee rapid response to Veterans needs.

The office accomplishes its mission through the following services:

  • Initiative Coordination Service
  • Privacy Service
  • Records Management Service
  • Web Solutions Service

General Contacts

If you have any questions regarding the duties and responsibilities relating to VA’s Privacy and Records Management, please contact Privacy and Records Management Office at (202) 565-8090.

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