Parties to an administrative child support proceeding may request a hearing if they object to a proposed action by the Child Support Enforcement Agency (CSEA).  A hearing request form is included in the documents sent to the parties by the CSEA.  Parties can only request a hearing to contest a proposed action by the CSEA and not just because they disagree with communications or statements by the CSEA.

Proposed actions include the establishment, modification or termination of a child support obligation, the establishment and/or liquidation of child support arrears, or the enforcement of a child support obligation through wage withholding, tax refund intercept, credit bureau reporting or license suspension. 

Parties should read thoroughly all documents they receive from the CSEA and the Office of Child Support Hearings (OCSH).  These documents will explain the action the CSEA is proposing and how to contest it. 

If either party objects to a proposed action from CSEA, he or she can complete the Request for Hearing form included with the notice of the proposed action and send it to the CSEA within the designated time.  If both parents have been served with the proposed action, the CSEA computer system (KEIKI) schedules the hearing five to six weeks from the date a CSEA worker enters the Request for Hearing into the computer.  KEIKI then generates a Notice of Hearing that is sent to the parties. 

Sometimes there is a delay between the time a hearing is requested and when it is scheduled.  This is usually due to a lack of service of the proposed action on one of the parents.  Both parents must be served with the proposed action before a hearing can be scheduled. 

If you requested a hearing and have not yet received a Notice of Hearing and want to ask about the status of your hearing request, you must contact the CSEA, not OCSH.  The OCSH has no information about your case until a Notice of Hearing has been generated by the CSEA.