| 2004 | 2003 | |||
|---|---|---|---|---|
| State | Percent | Standard error | Percent | Standard error |
| Alabama | 74.9 | 1.2 | 76.2 | 1.3 |
| Arizona | 62.6 | 1.1 | 58.9 | 1.1 |
| California | 63.6 | 0.5 | 62.0 | 0.8 |
| Colorado | 67.9 | 1.0 | 66.5 | 0.9 |
| Connecticut | 72.7 | 1.7 | 71.3 | 1.7 |
| District of Columbia | 63.8 | 2.7 | 65.4 | 2.7 |
| Florida | 63.2 | 0.6 | 60.8 | 0.7 |
| Georgia | 63.3 | 2.7 | 60.3 | 1.9 |
| Hawaii | 73.0 | 1.8 | 78.7 | 1.7 |
| Idaho | 71.3 | 1.8 | 71.3 | 1.7 |
| Illinois | 70.1 | 1.5 | 64.9 | 1.6 |
| Indiana | 75.4 | 1.4 | 74.5 | 1.3 |
| Iowa | 72.9 | 1.7 | 77.7 | 1.5 |
| Kansas | 62.4 | 2.1 | 60.6 | 2.0 |
| Kentucky | 66.4 | 2.6 | 64.7 | 2.2 |
| Louisiana | 73.8 | 1.4 | 69.8 | 1.5 |
| Maryland | 62.0 | 2.3 | 64.4 | 2.2 |
| Massachusetts | 72.1 | 0.9 | 70.0 | 0.8 |
| Michigan | 70.0 | 2.0 | 68.1 | 1.3 |
| Minnesota | 71.2 | 1.1 | 71.2 | 1.1 |
| Mississippi | DNC | DNC | 63.3 | 2.9 |
| Missouri | 69.4 | 1.1 | 66.3 | 1.1 |
| Nebraska | 74.9 | 2.3 | 72.2 | 2.3 |
| Nevada | 54.9 | 1.9 | 52.7 | 1.8 |
| New Hampshire | 69.8 | 2.6 | 64.2 | 2.6 |
| New Jersey | 65.2 | 1.3 | 66.8 | 1.2 |
| New Mexico | 69.4 | 1.8 | 68.5 | 1.6 |
| New York | 67.0 | 0.6 | 66.6 | 0.6 |
| North Carolina | 76.3 | 1.7 | 72.2 | 1.9 |
| North Dakota | 75.3 | 2.4 | 74.5 | 2.3 |
| Ohio | 68.4 | 0.7 | 70.1 | 0.7 |
| Oklahoma | 69.7 | 1.7 | 66.0 | 1.8 |
| Oregon | 72.0 | 0.8 | 70.6 | 0.8 |
| Pennsylvania | 73.0 | 0.7 | 72.1 | 0.6 |
| Puerto Rico | 79.6 | 1.6 | 73.3 | 1.4 |
| Rhode Island | 74.0 | 1.4 | 73.1 | 1.3 |
| Tennessee | 76.2 | 1.3 | 64.9 | 1.0 |
| Texas | 69.7 | 0.9 | 62.7 | 2.4 |
| Virginia | 61.9 | 1.9 | 64.3 | 1.7 |
| Washington | 70.3 | 1.0 | 68.1 | 1.0 |
| West Virginia | 76.2 | 1.7 | 74.5 | 1.2 |
| Wisconsin | 76.6 | 1.0 | 73.7 | 1.1 |
DNC - Data not collected.
Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.