The Bureau of Economic Analysis (BEA) is committed to providing high-quality products and services that meet your needs.
Your participation in our annual customer satisfaction survey will help us achieve this goal.
In last year's survey, BEA maintained a high customer satisfaction score of 4.3 on a 5-point scale.
The survey also identified areas for improvement.
In response to these findings, BEA has:
Improved the accuracy of the Nation's economic accounts through such improvements as a new pilot quarterly survey of U.S. trade in services;
Strengthened relevance of BEA data by expanding regional data from 318 to 934 micropolitan and metropolitan areas;
Accelerated the release of state personal income by 1 month, the annual input-output accounts by 2 years, and, on an experimental basis, gross state product by 6 months;
Provided more online documentation of source data and methodologies;
Improved the BEA Web site by providing a new "Overview of the U.S. Economy" that provides fingertip access to key economic indicators and one-page, plain-language summaries of key economic data;
Launched a search engine on www.bea.gov that combines advanced search capabilities with a clustering feature that groups results into logical categories; and
Launched an e-mail subscription service, accessible from www.bea.gov, to notify users of BEA news releases and announcements.
To help us continue to meet your needs, BEA would appreciate your taking the time to complete this year’s survey.
Responses are confidential.
You may either fill out and mail the attached survey by July 8, 2005, or you may access the online survey at www.bea.gov.
The survey should take approximately 15 minutes.
Thank you for taking the time to help us in this effort.
Sincerely,
J. Steven Landefeld
Director
NOTE:
Notwithstanding any other provision of law, no person is required
to respond to nor shall a person be subject to a penalty for failing to
comply with a collection of information subject to the requirements of the
Paperwork Reduction Act unless that collection of information displays a
current valid OMB Control Number.
OMB Control No: 0691-0001 Expiration Date: 04/30/2007
On a scale of 1-5, please select the appropriate answer to each question.
1. Which data products do you use?
Frequently (every week)
Often (every month)
Infrequently
Rarely
Never
Don't know or not applicable
GENERAL DATA PRODUCTS
Survey of Current Business
CD-ROMs
BEA Web site (www.bea.gov)
STAT-USA Web site (www.stat-usa.gov)
Telephone access to staff
E-Mail access to staff
INDUSTRY DATA PRODUCTS
Gross Product by Industry
Input-Output Tables
Satellite Accounts
INTERNATIONAL DATA PRODUCTS
U.S. International Transactions (Balance of Payments)
U.S. Exports and Imports of Private Services
U.S. Direct Investment Abroad
Foreign Direct Investment in the United States
U.S. International Investment Position
NATIONAL DATA PRODUCTS
National Income and Product Accounts (GDP)
NIPA Underlying Detail Data
Capital Stock (Wealth) and Investment by Industry
REGIONAL DATA PRODUCTS
State Personal Income
Local Area Personal Income
Gross State Product by Industry
RIMS II Regional Multipliers
2. How satisfied are you with:
Very satisfied
Satisfied
Neither dissatisfied nor satisfied
Dissatisfied
Very dissatisfied
Don't know or not applicable
the overall quality of the BEA products/services?
the timeliness of BEA estimates?
the accuracy of BEA estimates?
the adaptation of BEA's methodologies to changes in the economy?
the format (ease of use) of BEA's data?
the documentation of BEA's data?
the courtesy of BEA staff?
the expertise of BEA staff?
BEA's responsiveness to your suggestions?
BEA's Web site (www.bea.gov)?
3. How important are the following Web site features to you:
Very important
Important
Neither important nor unimportant
Unimportant
Very unimportant
N/A
Selective Access: Ability to select specific data sets (e.g., by series, by time period, by frequency)
Key Word Search: Ability to search BEA's Web site via key words
Online Documentation
Downloadable Data: Ability to download series directly into spreadsheet software
4. Please give us specific ways in which we could improve our products/services, including our Web site.
PAPERWORK REDUCTION ACT STATEMENT: Your response is voluntary, and your cooperation is greatly appreciated. Public reporting burden is estimated to average 15 minutes per response. Send comments regarding this burden to Director, Bureau of Economic Analysis (BE-1), Department of Commerce, Washington, DC 20230; and to the Office of Management and Budget, Paperwork Reduction Act Project 0691-0001, Washington, DC 20503.
