43-2021 Telephone Operators

Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Telephone Operators (broad occupation)

Communications Equipment Operators (minor group)

Office and Administrative Support Occupations (major group)

List of SOC Major Groups

SOC User Guide

 

Last Modified Date: October 16, 2001