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Directors Message
DAPS Director Steve ShermanWe exist for the convenience of our customers. Since establishment in the Department of Defense in 1949, this has been the guiding principle of the Document Automation & Production Service.

From a single production facility at the Pentagon, DAPS has grown into a global enterprise to become DOD’s Document Solutions Provider. Today’s DAPS is fully customer driven to provide best-value services with a knowledgeable workforce that delivers world-class performance.

DAPS is proud of its reputation for response to the most demanding customer in the world – the American warfighter.

We surround the customer with an on-site presence at more than 190 locations in 10 countries, telephone support through a Customer Interaction Center, office equipment providing self-service at many locations and our innovative DAPS On-line electronic commerce portal.

DAPS provides a full portfolio of document services ranging from traditional offset printing, through on-demand output to on-line docu­ment services. Further, DAPS has been recognized as a transformation agent actively moving the DOD toward the use of on-line documents and services. Initiatives include an on-line customer eBusiness inter­face (DAPS Online), Electronic Document Management Centers of Excellence for customer shared capability, Distribute and Print services (distribution of a digital file to multiple production facilities and print on demand), Equipment Management Solutions (best-value document support equipment in customer workspaces), and document conversion services (one of the largest providers in the federal government). We of­fer unique solutions, tailored to your organization, that are cost effective and secure.

DAPS has made it easy for you to work efficiently with us. As a part of the Department of Defense and the Defense Logistics Agency, we under­stand your common goals and are organized to assist you as conveniently as possible. The most important characteristic that all DAPS employees have in common is that we care as much about meeting the requirement as the customer does – and this comes through every day in our interactions. 

CAN DO RIGHT NOW

 
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