Eligibility:
Metro Mobility provides rides for people who are certified as eligible for paratransit service under the rules of the Americans with Disabilities Act (ADA). Eligibility for Metro Mobility is open to persons in the following three categories:
1. Persons unable to navigate the fixed route system.
2. Persons who require a lift equipped bus when the fixed route service does not provide accessibility.
3. Persons whose disability makes it impossible for them to travel to or from the nearest bus stop.
If you believe you have a physical or mental disability (including mobility or cognitive impairments), that prevents you from independently using lift-equipped accessible fixed-route bus service or if you would like an application, require an application in an alternative format or require in-person telephone assistance to complete your application, please contact:
John Oliphint, ParaTransit Coordinator
1015 Transit Drive Colorado Springs, CO 80903
Phone (719) 385-5620 Fax (719) 385-5279
E-mail JOliphint@springsgov.com
Within 21 days of receiving your application, the ParaTransit Coordinator will arrange a face-to-face interview. Some individuals may be asked to undergo a functional assessment to verify mobility limitations. It may be determined, based on your abilities, that you are eligible for some rides but not for others, or it may be determined that you are capable of using the lift equipped fixed-route bus service. All application information will be kept confidential.
To download and print a copy of the application Click Here
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