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October 29, 2008    DOL Home > ODEP > Publications > Getting Down to Business

Open for Business - Profiles of Five Successful Entrepreneurs

The following pages profile five distinguished entrepreneurs who have found personal, professional, and financial satisfaction through business ownership. Although each of these individuals experiences a disability, they are–first and foremost–entrepreneurs.


Eagle Communications
Fort Dodge, IA

Owner:
Gene Van Grevenhof

Initial Capitalization:
$30,000

Sources of Capital:
• Iowa's Entrepreneurs with Disabilities Program
• Commercial lender

Revenues:
$187,000 gross sales

Number of Employees:
9 (7 full-time, 2 part- time)–all individuals with disabilities.

Future Goals:
Expand opportunities to employ more people with disabilities.

Eagle Communications
115 S. 21st
Fort Dodge, IA 50501

Phone: 515-955-8744
Toll Free: 800-488-6805


Eagle Communications, Inc. remanufactures used printer cartridges for laser and inkjet printers. This Fort Dodge, Iowa-based firm is also an authorized sales and service center for Hewlett Packard and other major brand printers. Products and services, however, are not this business' only focus. Owner Gene Van Grevenhof, who is disabled, also sees the business as a platform for providing employment opportunities for other people with disabilities. In fact, the company employs a staff of nine–all individuals with disabilities.

Following three years of military service inVietnam, Van Grevenhof spent ten years as a truck driver. When a back injury coupled with arthritis prevented him from continuing in this line of work, he found himself collecting cans along the roadside for income. Too stubborn and proud to apply for government assistance, Van Grevenhof was determined to find a career that would accommodate his disability. This desire to be productive again led him to Iowa Central Community College in Fort Dodge where he studied electronics and computers.

In 1995, Van Grevenhof enlisted the assistance of Iowa's Entrepreneurs with Disabilities Program with the goal of developing his business idea and creating a financing plan. As a result, he launched Eagle Communications with an initial capitalization of $30,000–including an equity grant of $15,000 from the Entrepreneurs with Disabilities Program which leveraged an additional $15,000 from a local bank. Since that time, he has leveraged an additional $30,000 from his bank and a statewide non-bank lender to expand the business.

In 1999, Eagle Communications had gross sales of $187,000. The company now serves a regional market, with clients in eleven states. Van Grevenhof recently bought out his competition, acquiring two additional businesses in the region. He intends to continue to grow the business with the goal of hiring more people with disabilities. Van Grevenhof is proud to have created "a business where people with disabilities can work and become part of society again."

Eagle Communications was named Rookie Business of the Year by the Fort Dodge Chamber of Commerce and was awarded the Small Employer of the Year Award by the Iowa Commission on Persons with Disabilities. In May 2000, Aida Alvarez, Administrator of the U.S. Small Business Administration, presented Van Grevenhof with the prestigious Evan Kemp Entrepreneurial Award.


Totalily Water Gardens
Spencer, NY

Owner:
Tim Schwender

Initial Capitalization:
$31,000

Sources of Capital:
• New York State Vocational and Educational Services for Individuals with Disabilities
• Commercial lender

Revenues:
$78,000 gross sales

Number of Employees:
1 part-time employee

Future Goals:
Development of a Web site, construction of additional display gardens, expansion of greenhouses, and the addition of a full-time employee.

Totalily Water Gardens
591 Candor Road
Spencer, NY 14883

Phone: 607-589-7956


Totalily Water Gardens creates and sells ornamental water gardens. This Spencer, New York-based firm offers a full line of supplies, including eight species of fish, pond liners, and over 150 varieties of water plants. Totalily offers seminars for professionals and do-it-yourselfers and has subcontractors available to install water gardens. Owner Tim Schwender's work experience and love of the outdoors provided the perfect background for establishing this venture.

A lifetime outdoorsman, Schwender worked in landscaping as a young man. As a landscaper, he became fond of planning and installing water gardens–something that he continued to do on a part-time basis even after he went to college and embarked on a career as a fish and wildlife technician. As a fish and wildlife technician, Schwender tested lakes, ponds, and streams and conducted hatchery studies. It was this active outdoor life that contributed to his disability. In 1995, Schwender contracted Lyme disease and, within a year, was unable to continue in his chosen profession.

Schwender performed a market analysis and determined that there was sufficient demand in Spencer, New York, to sustain a water garden supply store. He approached New York State Vocational and Educational Services for Individuals with Disabilities (VESID) after finding a property that included both a residence and outbuildings. With an $11,000 grant from VESID that leveraged a $20,000 bank loan, Schwender was able to convert the outbuildings into greenhouses and retail space, purchase needed equipment, and launch his business. Schwender has never collected government benefits.

Since its inception, Totalily Water Gardens has experienced steady growth. In the first year of operation, the business grossed $7,800; in year two, gross revenues increased to $43,000; this past year, that figure almost doubled to $78,000. Schwender has hired a part-time retail salesperson and plans to add a full-time employee. Schwender's short-term plans include the development of a Web site, the construction of additional display gardens, and the expansion of the greenhouses so that more plants can be grown on-site.

Totalily attracts customers from Buffalo, Ithaca, Binghamton, and Elmira, New York, and from Wilkes Barre and Scranton, Pennsylvania. Schwender's water gardens are featured in a local tourism brochure, and he was voted Entrepreneur of the Year by VESID in 1998.


Universal Low Vision Aids
Columbus, OH

Owner:
Dessie Page

Initial Capitalization:
$10,000

Sources of Capital:
Ohio State Bureau of Services for the Visually Impaired

Revenues:
Annual gross sales in excess of $500,000

Number of Employees:
6 full-time employees– many of whom have vision disabilities

Future Goals:
Page is intent on continuing to meet his customers' needs.

Universal Low Vision Aids, Inc.
8 East Long Street, Suite 210
Columbus, OH 43215

Phone: 614-224-6465
Fax: 614-224-2258


Universal Low Vision Aids, Inc. (ULVA) is a Columbus, Ohio-based firm specializing in assistive devices and software for people with print impairments (such as blindness, low vision, and learning disabilities). In addition to product sales, ULVA offers optional on-site installation, system orientation, and technical support. Owner Dessie Page, who has a visual impairment, knows first-hand how crucial these devices are to those who need them.

Page was employed in research and development at a major university until progressive blindness forced him to leave the workforce. After five years of unemployment, Page recognized that the proper assistive devices would enable him to continue working. Realizing that this represented a promising market opportunity, Page founded ULVA.

As one of the first participants in the Ohio Rehabilitation Services Commission's (RSC) Project BOSS (Business Opportunity Success System), Page started ULVA with a $10,000 equipment grant from Ohio RSC's Bureau of Services for the Visually Impaired. The equipment enabled him to offer product demonstrations, leading to his initial sales. After that, Page says, "it was sink or swim time." He sought no additional help for the business and has never collected Social Security benefits.

This firm that once operated out of a fledgling office on Page's side porch, now has an accessible office in downtown Columbus where customers can browse the latest equipment. Today, ULVA enjoys gross sales in excess of $500,000 annually. The company serves the entire state of Ohio and has a staff of six–many of whom are people with vision disabilities. While the business has experienced steady growth over the years, Page's focus hasn't changed–he still gets great personal satisfaction from meeting his customers' needs.

Henter-Joyce, Inc. (producer of JAWS for Windows) recognized ULVA as their Best All Around Dealer. ULVA has also received recognition from Arkenstone, an equipment and software manufacturer, for outstanding sales achievements.


Access Travel
Columbia, Maryland

Owner:
Tim Daly

Initial Capitalization:
$27,000

Sources of Capital:
• Maryland Division of Rehabilitation Services
• Commercial lender
• Owner investment

Revenues:
$56,000 gross in year 1, with projected revenues of $250,000 for 2000.

Number of Employees:
2 part-time employees

Future Goals:
Publishing a book on accessible travel and eliminating dependence on public assistance.

Access Travel, Inc.
5404 Storm Drift
Columbia, MD 21045
Phone: 410-715-1241

Toll Free: 888-342-5315
Fax: 410-715-0957


Access Travel is a Columbia, Maryland-based travel agency specializing in vacations and tours for travelers with disabilities. Owner Tim Daly recognized the need for a travel agency focusing on the unique needs of travelers with disabilities after he was diagnosed with Friedreich's Ataxia–a disability that causes poor coordination and balance.

Prior to the onset of his disability, Daly spent twenty-six years in sales and marketing. His occupation required extensive travel–an activity that became increasingly difficult as his disability progressed. This was complicated by a heart-attack and open-heart surgery. Reflecting on his own traveling difficulties, Daly recognized the market potential for a travel agency that was both sensitive and responsive to the needs of travelers with disabilities.

Working closely with the Central Maryland Small Business Development Center and Maryland's RISE (Reach Independence through Self-Employment) Program, Daly crafted a business plan and secured financing for his venture. Daly started Access Travel with an initial capitalization of $27,000–including $16,500 from the Maryland Division of Rehabilitation Services, a $2,000 bank loan, and a personal investment of $8,500. During its first full year of operation, Access Travel grossed $56,000; projected revenues for 2000 are $250,000. Although Daly continues to receive Social Security Disability Insurance (SSDI), he estimates that within twenty-four months he will no longer require those benefits.

Access Travel has organized special tours for the Multiple Sclerosis Society, the Muscular Dystrophy Association, and others. Daly is currently negotiating a contract with the U.S. Army. In addition to making travel arrangements, Daly and his two part-time employees are in high demand as public speakers throughout the region.

Daly is the recent recipient of the Outstanding Achievement Award from the Economic Development Commission of Howard County, Maryland, and the Muscular Dystrophy Association's Outstanding Individual Achievement Award for the state of Maryland. Daly is currently working on a book on accessible travel for people with disabilities and seniors and is a columnist on the same topic for halftheplanet.com, a disability-related Web site.


Eaton Equestrian Centre
Anchorage, AK

Owner:
Julie Eaton

Initial Capitalization:
Alaska Department of Vocational Rehabilitation

Revenues:
$270,000 gross in 1999

Number of Employees:
One

Future Goals:
Establishing a business presence on the Internet and making her barn and horses even more accessible to people with disabilities.

Eaton Equestrian Centre
5801 Moose Meadow Lane Circle
Anchorage, AK 99516

Phone: 907-346-3745


Eaton Equestrian Centre is an Anchorage, Alaska-based business that trains horses and riders in show-ring jumping and dressage. The Centre also offers equestrian therapy, with a focus on individuals with paralysis. Owner Julie Eaton, who uses a wheelchair, has trained a number of riders who have gone on to compete in local, state, and national competitions. In fact, she has three National Championships to her credit.

Eaton sustained a spinal cord injury while training a horse in 1984. The accident left her paralyzed, with no movement below her chest and little movement in her arms and hands. Following her injury, Eaton's 10,500 square-foot, heated Equestrian Centre was no longer accessible to her. Unable to continue in that line of work without significant accommodations, Eaton approached the Alaska Department of Vocational Rehabilitation (DVR) to develop a plan for rejoining the workforce. According to Duane French, Director of DVR, the decision was whether to send Eaton to school to obtain an advanced degree in a new profession or to assist her in continuing to operate an existing and successful business. The answer was obvious.

Alaska DVR accommodated Eaton by providing $180,000 to install covered walkways and ramps connecting her house and the ring so that she could work year round. The grant also enabled the construction of a raised walkway around the perimeter of the ring, giving Eaton the proper vantage point from her wheelchair. Eaton has never received government benefits such as Social Security.

In 1999, Eaton Equestrian Centre enjoyed gross revenues of $270,000. Eaton currently employs her daughter, Britta, who helps with heavy lifting. She plans to continue her work as a trainer and horse boarder, and also plans to continue assisting other people with disabilities by making her barn and horses even more accessible. She looks forward to technology playing an increasing role in her daily life and the efficient operation of her business. Toward that end, Eaton's short-term goals include establishing a business presence on the Internet.

In 1983-84 Eaton was a finalist for Business Woman of the Year.

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