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ORNL and UT have developed software tools to assist police, fire, medical, and city emergency personnel.

Software Tools Will Help Emergency Responders

The nerve gas sarin is surreptitiously released into the unprotected air-conditioning vent of a Knoxville, Tennessee, high school. Some 500 students and teachers are affected. Many vomit and cough violently. Others complain of headache, nausea, blurred vision, and muscle weakness. Paramedics are rushed to the scene to begin treatment. Some 400 victims are taken to local hospitals, and all but two survive this terrorist attack.

Then a week later, at a Tennessee Vols football game attended by 108,000 people, terrorists release anthrax bacteria in Neyland Stadium. An anonymous letter from the terrorist group to a local newspaper claims responsibility for exposing unsuspecting football fans to a biological warfare agent. As a result of the publicity, thousands of people flood Knoxville hospital emergency rooms, demanding treatment. Physicians are brought in from other Tennessee cities and other states to assist local doctors in determining which patients inhaled the anthrax bacteria and need immediate treatment with an antibiotic. Additional medical supplies are provided from around the country to save the lives of the victims.

These fictitious scenarios are in the minds of the developers of the Responder Assets Management System (RAMS), a suite of software tools for assisting "first responders"—police, fire, medical, and city emergency personnel. RAMS is designed to help responders deal more quickly with daily emergencies, such as fires. It also, however, will better enable emergency personnel to respond to mass casualty incidents, such as earthquakes and releases of chemical and biological weapons by terrorists.

RAMS software
RAMS software tools will help police, fire, medical, and city emergency personnel respond more quickly to mass casualty incidents.

RAMS is being developed for the U.S. Army's Soldier and Biological Chemical Command by Bob Hunter and Amy King, both of ORNL's Computational Physics and Engineering Division; Scott McKenney of BWXT Y-12, LLC; and several University of Tennessee researchers, all of whom are based at the Operations Center of the National Transportation Research Center. Scheduled for completion by July 2001, RAMS is being revised using recommendations from first responders in Atlanta, Georgia; Baltimore, Maryland; Knoxville; Salt Lake City, Utah; and Wichita, Kansas.

"The responders tell us what information they need and we tell them what is possible with the technology," Hunter says. "We have expertise in redefining problems normally solved on expensive workstations so they can be handled by low-cost, easy-to-use personal computers. We developed a PC-based command and control system for the Atlanta police that was used for the 1996 Summer Olympic Games. Because PCs are cheap and newly hired responders are often computer literate, now is the time to automate responders' jobs throughout the nation."

Many of the RAMS tools will help public safety agencies carry out routine daily functions, such as timekeeping, scheduling, dispatch analysis to find trends, personnel training, and equipment tracking. Some of these tools are already being used by the Atlanta police.

RAMS should help responders with PCs deal more effectively with traffic flow problems, thanks to its tools for managing street status information. Responders will be able to electronically share information in a Web browser. They can send or read messages that tell which streets are flooded out, impassible due to an accident or downed power lines and tree limbs, or turned into one-way lanes to aid traffic flow (e.g., after a big sports event or in an evacuation in response to hurricane warnings).

RAMS also has a street management tool that might be used to help responders plan for an event such as the 2002 Winter Olympics Games in Salt Lake City. All the traffic management information comes together in an integrated "situation display"—an interactive geographic information systems map on a big screen that shows what's happening any place in the city at any time.

A most useful RAMS tool is the Response Options Generator (ROG), a decision support tool that enables commanders to better understand and manage a crisis situation, such as a release of a chemical or biological agent. RAMS displays the location and status of hospitals, satellite clinics, and medical equipment. It gives the symptoms of exposure to various agents, tells whom to notify, and provides links to state and federal emergency management resources.

"As you enter data to profile the situation, ROG identifies the optimal response, which you can modify," Hunter says. "ROG then automatically generates a schedule for responders to follow and identifies resource shortfalls. For example, it tells you how many more medical personnel and medical supplies you will need brought in to treat the victims of a terrorist attack."

RAMS allows responders to strike fast, turning scary events into opportunities to save lives.

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Related Web sites

ORNL's Computational Physics and Engineering Division
BWXT Y-12
U.S. Army's Soldier and Biological Chemical Command

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