Table 1-55: Passengers Denied Boarding by the LargestU.S.
Air Carriersa
Excel | CSV
Boarded (millions) |
421 |
429 |
445 |
449 |
457 |
460 |
481 |
503 |
514 |
523 |
543 |
498 |
Denied boardingb (thousands) |
|
|
|
|
|
|
|
|
|
|
|
|
Voluntary |
561 |
599 |
718 |
632 |
771 |
794 |
899 |
1,018 |
R1,091 |
1,024 |
1,062 |
899 |
Involuntary |
67 |
47 |
46 |
51 |
53 |
49 |
58 |
54 |
45 |
46 |
57 |
43 |
Total |
628 |
646 |
764 |
683 |
824 |
843 |
957 |
1,071 |
R1,136 |
1,070 |
1,120 |
942 |
% denied boarding |
0.15 |
0.15 |
0.17 |
0.15 |
0.18 |
0.18 |
0.20 |
0.21 |
0.22 |
0.20 |
0.21 |
0.19 |
KEY: R = revised.
a Data are for nonstop scheduled service flights between points within the United States (including territories) by the 10 largest U.S. air carriers, i.e., those with at least 1% of total domestic scheduled-service passenger revenues (Alaska, America West, American, Continental, Delta, Northwest, Southwest, TWA, United, and US Airways). Before 1994, carriers included both majors and national airlines, i.e., airlines with over $100 million in revenue.
b Number of passengers who hold confirmed reservations and are denied boarding ("bumped") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights.
SOURCE: U.S. Department of Transportation, Office of the Secretary, Air Travel Consumer Report (Washington, DC: Annual April issues).
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