Table 1-55:  Passengers Denied Boarding by the Largest U.S. Air Carriersa,,,,,,,,,,,,
,1990,1991,1992,1993,1994,1995,1996,1997,1998,1999,2000,2001
Boarded (millions),421,429,445,449,457,460,481,503,514,523,543,498
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Denied boardingb (thousands),,,,,,,,,,,,
Voluntary,561,599,718,632,771,794,899,"1,018","R1,091","1,024","1,062",899
Involuntary,67,47,46,51,53,49,58,54,45,46,57,43
  Total,628,646,764,683,824,843,957,"1,071","R1,136","1,070","1,120",942
  % denied boarding,0.15,0.15,0.17,0.15,0.18,0.18,0.20,0.21,0.22,0.20,0.21,0.19
KEY:  R = revised.,,,,,,,,,,,,
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"a  Data are for nonstop scheduled service flights between points within the United States (including territories) by the 10 largest U.S. air carriers, i.e., those with at least 1% of total domestic scheduled-service passenger revenues (Alaska, America West, American, Continental, Delta, Northwest, Southwest, TWA, United, and US Airways). Before 1994, carriers included both majors and national airlines, i.e., airlines with over $100 million in revenue. ",,,,,,,,,,,,
"b  Number of passengers who hold confirmed reservations and are denied boarding (""bumped"") from a flight because it is oversold. These figures include only passengers whose oversold flight departs without them; they do not include passengers affected by canceled, delayed, or diverted flights. ",,,,,,,,,,,,
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"SOURCE:  U.S. Department of Transportation, Office of the Secretary, Air Travel Consumer Report (Washington, DC: Annual April issues).",,,,,,,,,,,,
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