Hours of Operation:  Monday through Friday 7:30 AM – 4:00 PM

Toll-Free Number:  1-800-827-1000

RLC Toll-Free: 1-888-869-0194

What is the VA Home Loan Guaranty Program?

The VA Home Loan Program is a benefit for eligible veterans, active duty personnel, Reserve members and National Guard personnel to assist them with purchasing and retaining a home.

How do we serve our veterans?

We are divided into three distinct program areas:

• Loan Production – deals with eligibility, origination, processing, underwriting, closing, guaranty and post guaranty issues as well as providing Native American Veterans living on trust lands with VA direct home loans. 

Phone Number: (602) 627-3048  

• Construction and Valuation – is responsible for overseeing the appraisal of property to be pledged as security for guaranteed or direct loans, as well as processing Specially Adapted Housing grants for eligible veterans.

Phone Number: (602) 627-3050  

• Loan Administration – is responsible for all issues involving existing VA home loans and can act as a liaison between a borrower and a mortgage company when a borrower experiences financial difficulties.

Phone Number: (602) 627-3080  

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