United States National Library of Medicine National Institutes of Health

FAQ
Document Delivery/ILL -- Billing Services

Question: How does NLM bill for interlibrary loan services?
Answer:

The National Library of Medicine (NLM) prefers to bill customers through the Electronic Fund Transfer System (EFTS). As needed, NLM can issue invoices to libraries through the National Technical Information Service (NTIS).


Related Questions:
Can I get an explanation for the items listed on the invoice if I notice a billing error?
Can I pay my invoice with a credit card?
What is NLM's billing cycle?

Return to the list of ILL FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/ill_bill_loans.html

Last reviewed: 22 September 2008
Last updated: 22 September 2008
First published: 07 June 2007
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