FALLS CHURCH, Va. – The new Warrior Care Support Program in TRICARE’s North Region provides wounded Service members with one point of contact; taking stress out of military health care for beneficiaries and their families.
“Programs like this are a great addition to the ongoing efforts within the military health care system to help our families during a challenging time in their lives,” said Army Maj. Gen. Elder Granger, deputy director, TRICARE Management Activity.
The program identifies eligible severely ill or injured Service members to participate through military treatment facility (MTF) referrals, records identification and Service member requests. Criteria are not restricted to service related injury and the program is voluntary.
Upon acceptance in the program, a health care coordinator from a team of nurses, doctors and administrative staff will assist with a timely and seamless transition and coordination of physical and behavioral health care services from the MTF to the civilian sector or the Department of Veterans Affairs (VA). In addition to coordinating care, the team assists the warrior and family members by educating them on health care choices, providing specialized resources and assisting with claims resolutions and authorizations for medical equipment.
Health Net Federal Services, contractor for TRICARE North Region, incorporates the District of Columbia and 20 Northeast states plus portions of Tennessee, Missouri and Iowa. For more information about Health Net Federal Services visit: www.healthnetfederalservices.com.
About TRICARE Management Activity
TRICARE Management Activity, the Defense Department agency that administers the health care plan for the uniformed services, retirees and their families, serves more than 9.1 million eligible beneficiaries worldwide.
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