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ADA Transit Services in Maine
All transit providers in the State of Maine provide service in compliance with the Americans with Disabilities Act (ADA). This service is provided in three different ways depending on the nature of the service:
- demand response
- route deviation
- complementary paratransit
The following link provides general information about independent travel,
The New Freedom Initiative from the Federal Transit Administration.
For information about ADA and transit, click to the Federal Transit Administration
Each provider who offers ADA complementary paratransit services has a process for qualifying for those services under the regulations of the Americans with Disabilities Act.
If you need further information about ADA for transit in Maine, please call 207-624-3250 or passenger@maine.gov
The following transportation providers offer ADA complementary paratransit services:
Bangor Area
- BAT Community Connector The BAT Community Connector is a fixed route public transit system operated by the City of Bangor for the communities of the Greater Bangor Urbanized Area. These include Bangor, Brewer, Veazie, Orono, Old Town, and Hampden. The BAT also provides service to the University of Maine.
- ACCESSIBILITY
All BAT buses are wheelchair accessible. For information about additional ADA transit services or general information call the BAT at 207 992-4670 or e-mail at bat@bgrme.org.
- Follow this link, BAT Public Transit , for specific information about paratransit and The BAT. On the right hand side, link to ‘All About The BAT ‘, then ‘BAT ADA Information’.
Lewiston/Auburn Area
- citylink The citylink is a fixed route public transit system serving the cities of Lewiston and Auburn operated Western Maine Transportation Services (WMTS) for the Lewiston Auburn Transit Committee (LATC). Follow this link for specific information on paratransit and the citylink, Androscoggin Transportation Resource Center
- ACCESSIBILITY:
citylink has equipped its fleet with passenger lifts that can be used by persons with wheelchairs or walkers or less visible disabilities such as arthritis or heart or breathing impairments that make it difficult for them to use the bus steps. Most citylink buses provide space for two persons in wheelchairs. Downtown Shuttle buses have room for one wheelchair each. For general information about citylink, call 207-777-4563 or e-mail Marsha Bennett,
Transit Coordinator, mbennett@avcog.org
- ADA PARATRANSIT
Door-to-door paratransit service is available for individuals who cannot use regular route buses because of a disability. ADA certification and one-day advance reservations are required. For more information, call 207-777-4563.
Portland Area
- METRO
METRO is owned and operated by the Greater Portland Transit District, and provides public fixed route transportation in Portland, Westbrook, Falmouth Crossing and the Maine Mall area of South Portland. METRO operates seven days a week. For additional information call, (207) 774-0351. The Service Area: Portland,Westbrook, Falmouth Crossing and the Maine Mall area of South Portland and the Portland Jetport.
- For general information about service in the METRO area, link to Greater Portland Transit District or call 207 774-0351
- ACCESSIBILITY:
All METRO buses are equipped with passenger lifts or ramps that can be used by persons with wheelchairs, walkers or persons with other disabilities that my require on-boarding assistance.
Space is provided on each bus for two persons in wheelchairs.
- ADA Accessible service for METRO is provided for all carriers by Regional Transportation through their ADAPT program. Link to Regional Transportation Program or call 207-774-2666
South Portland Area
- South Portland Bus
Owned and operated by the City of South Portland, provides public fixed-route transit service in South Portland, the Maine Mall area and downtown Portland. South Portland Bus Service operates Monday through Saturday.(207) 767-5556
Service Area: South Portland, Maine Mall Area and Downtown Portland.
All remaining transit providers in the State of Maine offer either demand response services or route deviation. All transit providers contact information is located at Explore Maine or call the Passenger Transportation Office at 207-624-3250 or mail to MaineDOT, Office of Passenger Transportation, 16 State House Station, Augusta, ME 04333
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