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USDOL/OALJ Reporter

ELAINE'S CLEANING SERVICE, BSCA No. 92-07 (BSCA Aug. 13, 1992)


CCASE: ELAINE'S CLEANING SERVICE DDATE: 19920813 TTEXT: ~1 BOARD OF SERVICE CONTRACT APPEALS UNITED STATES DEPARTMENT OF LABOR WASHINGTON, D.C. In the Matter of: ELAINE'S CLEANING SERVICE BSCA Case No. 92-07 BEFORE: Charles E. Shearer, Jr., Chairman Ruth E. Peters, Member Anna Maria Farias, Member DATED: August 13, 1992 DECISION OF THE BOARD OF SERVICE CONTRACT APPEALS This case is before the Board Of Service Contract Appeals on the petition of Elaine's Cleaning Service, Elaine V. Deaton and James W. Deaton ("Elaine's" or "Petitioners") for review of the March 29, 1991 Decision and Order of Administrative Law Judge ("ALJ") Richard E. Huddleston, debarring Petitioners for violations of the McNamara-O'Hara Service Contract Act of 1965, as amended (41 U.S.C. [sec] 351 et seq.) ("SCA"). For the reasons stated below, the petition for review is denied and the ALJ's Decision and Order ("ALJD"; copy attached) is affirmed. I. BACKGROUND The parties are in substantial agreement as to the facts giving rise to this proceeding. In or about March 1986, Elaine's was awarded a contract to perform cleaning services at a portion of Wright-Patterson Air Force Base in Ohio. This Air Force contract was subject to the labor standards provisions of the SCA and there is no dispute that the contract contained the required stipulations and applicable wage determination (ALJD 2). Immediately upon commencement of the contract, wage violations in the nature of failure to pay required fringe benefits -- at that time, $.32 hourly -- began. Petitioners attribute this violation to their "misreading of the wage determination attached to the contract." (Petitioners' Brief at 5). The record demonstrates that Elaine's employees (who were aware of their required wages from service with the predecessor employer) almost immediately put Petitioners on notice that underpayments were occurring (ALJD 3). Nevertheless, it was not until June 1986 that the employees received the required fringe benefits for the months of March and April of that year (Id.). These violations continued in some degree for approximately one more year. Elaine's did establish a health care plan but few of the affected employees accepted the coverage. Another plan -- a retirement fund -- was established for the employees' benefit. However, all employees were not enrolled in this plan until January 1987 (Petitioners' Brief at 6) and only two contributions were made (in March and April 1987) to this benefit plan in the year between June 1986 and June 1987. ~2 These violations were reported during the course of an investigation conducted by the Wage and Hour Division in May 1987 at the instigation of employee complaints. The investigation disclosed that the foregoing fringe benefit violations had been committed with respect to 53 of Elaine's employees and that the employees were due $15,262.04 in back wages. The investigation also revealed holiday pay violations ($614.18 due 16 employees) and that one employee was not paid for all hours of work performed under the contract. Restitution of all back wages found in the first investigation was made by July 1987. On October 1, 1987, increases of $.16 hourly and $.27 hourly went into effect for required prevailing wages and fringe benefits, respectively. The record shows that Elaine's immediately began paying the hourly wage increase but did not pay any portion of the mandated fringe benefit increase. Elaine's attributes this violation to the contracting agency's failure to timely increase its payments to the firm. A second investigation of Elaine's operations disclosed this new fringe benefit violation in January 1988. Back wages of $6,472.11 were paid to 50 employees at the conclusion of this investigation. Following this history, a complaint was filed by the Department of Labor, alleging the fringe benefit and holiday pay violations and further seeking debarment of Petitioners for the violations. A hearing was held on March 15, 1989 before ALJ Huddleston and the parties had the opportunity to present witnesses and documentary evidence. The former compliance officer testified for the Wage and Hour Division and Elaine V. Deaton testified on behalf of Elaine's. On March 29, 1991, the ALJ issued his Decision and Order, finding that violations of the SCA had been committed and that there were no "unusual circumstances" within the meaning of Section 5(a) of the SCA. Accordingly, the ALJ ordered that Petitioners be debarred from government contracting for a period of three years. ALJD 5. II. DISCUSSION A. Standards governing SCA debarment The SCA's debarment sanction against violators is found at 41 U.S.C. [sec] 354(a), where it is provided that: The Comptroller General is directed to distribute a list to all agencies of the Government giving the names of persons or firms that the Federal agencies or the Secretary [of Labor] have found to have violated this Act. Unless the Secretary otherwise recommends because of unusual circumstances, no contract of the United States shall be awarded to the persons or firms appearing on this list or to any firm, corporation, partnership, or association in which such persons or firms have a substantial interest until three years have elapsed from the date of publication of the list containing the name of such persons or firms. [Emphasis supplied] ~3 The standard for determination of whether debarment is appropriate is not difficult to ascertain: debarment is "in the picture" each and every time a federal service contractor commits any violation. The more difficult question in such cases is whether the Secretary's recommendation for relief is in order; such a recommendation must be based on the presence or absence of "unusual circumstances," otherwise undefined by the statute itself. Although there is no statutory definition, the Department's enforcement of the debarment provision has been largely guided by the 1972 amendments adding the "unusual circumstances" language and the legislative history for the amended Section 5(a). This amendment was a Congressional restriction on the Secretary of Labor's discretionary enforcement powers, in order to prevent the Department from relieving a violating contractor from debarment merely because restitution is made and assurances of future compliance are given. 29 C.F.R. 4.188(b)(1); 29 C.F.R. 4.188(b)(2). The definition of "unusual circumstances" has arisen through the Department's years of experience in administering and enforcing the debarment provisions of the SCA. As early as 1974, the Department established the framework of meaning for "unusual circumstances" in the seminal case of Washington Moving & Storage Co., Case No. SCA-168 (Decision of the Secretary, Mar. 12, 1974), where it was stated: Some of the principal factors which must be considered in making this determination are whether there is a history of repeated violations of the Act; the nature, extent, and seriousness of past or present violations; whether the violations were willful, or the circumstances show there was culpable neglect to ascertain whether certain practices were in compliance, or culpable disregard of whether they were or not, or other culpable conduct (such as deliberate falsification of records); whether the respondent's liability turned on bona fide legal issues of doubtful certainty; whether the respondent has demonstrated good faith, cooperation in the resolution of the issues, and a desire and intention to comply with the requirements of the Act; and the promptness with which employees were paid the sums due them. It is clear that the mere payment of sums found due employees after an administrative proceeding, coupled with an assurance of future compliance, is not in itself sufficient to constitute "unusual circumstances" warranting relief from the ineligible list sanction. As noted by the ALJ in his decision in this case, these standards have been held by courts to be a permissible interpretation of the statutory requirements concerning debarment. See, e.g., Federal Food Service, Inc. v. Donovan, 658 F.2d 830, 833 (D.C. Cir. 1981). Prior to 1983, debarment decisions were made by balancing and weighing the various factors to decide whether unusual circumstances were present. In 1983, the Department codified the decisional history of the debarment provision. 48 Fed. Reg. 49,762 (Oct. 27, 1983). The regulations which govern the unusual circumstances test are found at 29 C.F.R. 4.188, and establish a strict hierarchy of the importance which attaches to each of the Washington Moving & Storage factors. The first set of factors (at 29 C.F.R. 4.188(b)(3)(i)) specify certain conditions where a finding of unusual circumstances -- and relief from debarment -- can never be found: ~4 [W]here the respondent's conduct in causing or permitting violations of the Service Contract Act provisions of the contract is willful, deliberate or of an aggravated nature or where the violations are a result of culpable conduct such as culpable neglect to ascertain whether practices are in violation, culpable disregard of whether they were in violation or not, or culpable failure to comply with the recordkeeping requirements (such as falsification of records), relief from the debarment sanction cannot be in order. Furthermore, relief from debarment cannot be in order where a contractor has a history of similar violations, where a contractor has repeatedly violated the provisions of the Act, or where previous violations were serious in nature. [Emphasis supplied] Only if none of these factors is present may the unusual circumstances analysis proceed to the next two stages, both of which are found at 29 C.F.R. 4.188(b)(3)(ii). The second stage is that: [a] good compliance history, cooperation in the investigation, repayment of moneys due, and sufficient assurances of future compliance are generally prerequisites to relief. If these standards are met, then the analysis for unusual circumstances can proceed to the third and final stage: Where these prerequisites are present and none of the aggravated circumstances in the preceding paragraph exist, a variety of factors must still be considered, including whether the contractor has previously been investigated for violations of the Act, whether the contractor has committed recordkeeping violations which impeded the investigation, whether liability was dependent upon resolution of a bona fide legal issue of doubtful certainty, the contractor's efforts to ensure compliance, the nature, extent, and seriousness of any past or present violations, including the impact of violations on unpaid employees, and whether the sums due were promptly paid. Thus, one United States district court judge has stated that the SCA's debarment section "is a particularly unforgiving provision of a demanding statute." A to Z Maintenance Corp. v. Dole, 710 F.Supp. 853, 855 (D.D.C. 1989). The undeniable Congressional purpose behind the 1972 amendments to the debarment section was to limit the Secretary of Labor's discretion to relieve violators from federal contracting ineligibility. H.R. Rep. No. 92-1251, 92d Cong., 2d Sess. 5; S. Rep. No. 92-1131, 92d Cong., 2d Sess. 3-4. The clear language of the SCA, administrative law precedent, and the regulations mandate that relief from debarment after a finding of violations is to be the exception, rather than the rule. Moreover, the burden of proving the existence of unusual circumstances is on the alleged violator. 29 C.F.R. 4.188(b)(1). B. Application of the regulations to Petitioners' conduct In his Decision and Order, the ALJ found that relief from debarment was not proper, given his finding that the holiday pay and the two separate fringe benefit violations occurred as a result of Petitioners' culpable neglect (ALJD 4). We agree, even given the ALJ's otherwise exculpatory findings, i.e., that Elaine's: cooperated fully with the Wage and Hour investigations; agreed to comply with the SCA in the future; had no prior violations; and made all back wage payments promptly (ALJD 3, 4). ~5 The holiday pay violation affected 16 employees, but was only in the total amount of some $600. This was, perhaps, the least egregious of the SCA violations disclosed in the two investigations of Elaine's. However, the violative practices were based on Elaine's acceptance of its bookkeeper's advice that the holiday pay was not due. Clearly, a question had arisen concerning the proper requirements governing holiday pay on the SCA contract. The contractor chose to accept the advice of its bookkeeper. To have done so is negligent of obligations to ensure proper payment under the SCA and in our view it is culpable negligence. In this regard, the Department's regulations specify that "a contractor has an affirmative obligation to ensure that its pay practices are in compliance with the Act, and cannot itself resolve questions which arise, but rather must seek advice from the Department of Labor." 29 C.F.R. 4.188(b)(4). With particular application to the facts at hand, the regulations further advise that "a contractor cannot be relieved from debarment by attempting to shift his/her responsibility to subordinate employees." 29 C.F.R. 4.188(b)(5). Our analysis of Elaine's other, more serious violations is even more persuasive of the correctness of the ALJ's order of debarment in this matter. More than 50 employees were owed in excess of $16,000 in back wages due to Elaine's failure to pay fringe benefits as found by the first Wage-Hour investigation. Petitioners explain this as having been due to its inexperience in SCA contracting leading to a failure to understand that the fringe benefit amount was not included in the required hourly wage amount. Just as ALJ Huddleston could not accept this explanation, neither can we. The regulations at 29 C.F.R. 4.188(b)(1) specifically exclude from possible unusual circumstances: those circumstances which commonly exist in cases where violations are found, such as negligent or willful disregard of the contract requirements and of the Act and regulations, including a contractor's plea of ignorance of the Act's requirements where the obligation to comply with the Act is plain from the contract. . . . The applicable wage determination (No. 78-425 (Rev. 7)) was issued for several classifications of employees under the Wright-Patterson contract for cleaning and grounds maintenance services. It clearly and unambiguously specifies that $7.02 was the "Minimum hourly wage" due for each hour worked by the single classification encompassing janitors, porters and cleaners (ALJD 2). On the same page and immediately below the minimum hourly wage listings for the three classifications are a series of footnotes -- "1," "2," and "3" -- applicable to "classes of service employees engaged in contract performance" for Health and Welfare, Vacation, and Holiday benefits, respectively. (Id.). If the $.32 hourly Health and Welfare fringe benefit was included in the hourly wage rate, then why would not the similarly footnoted Holiday and Vacation benefits (as hourly amounts) also be subsumed in the hourly wage rate? More importantly, we agree with ALJ Huddleston that Elaine's explanation was "in conflict with the concept of fringe benefits and the clear language of the Contract." ALJD 4. We do not accept the contention that any responsible federal service contractor (even one performing a first contract) would overlook the most material cost provisions of an SCA contract -- the expense of wages and benefits for employees. ~6 We believe that SCA wage violations attributed to purported failure to understand the clear meaning of the figures in a wage determination is of the highest order of culpable negligence. Even if this had been Elaine's first government or commercial contract -- and it was not -- Petitioners and all other federal service contractors should at a minimum know and understand the actual wage and fringe benefit levels which are required to be paid. With further respect to this violation, the record establishes that as early as Elaine's first payroll in March 1986, Petitioners were put on notice of the underpayment by their employees. The fact that Elaine's then spent the next 15 months trying to set up and fund a health insurance plan and a retirement plan does nothing to put these violations in good light. Indeed, the record's demonstration that some employees were covered by the health plan and others were not (ALJD 3) as well as the evidence that sufficient payments were not made to the retirement plan (Id.) merely underscores the point that Petitioners knew what was required, but chose to continue the violations. The fringe benefit violations in the second investigation are even more serious. We agree, as found by ALJ Huddleston, that these violations were at least due to Elaine's culpable neglect; these second fringe benefit violations can also be seen as deliberate, intentional and willful. By the time these violations occurred, Elaine's was on clear and unequivocal notice from the first investigation that fringe benefits must be paid in order to avoid violating the SCA. We do not find availing Elaine's explanation of impending financial difficulties due to the contracting agency's slowness in processing the contract's wage modification documents. This simply is not an unusual circumstance such as would serve to mitigate or excuse the violation. In sum, the ALJ's Decision and Order is affirmed. BY ORDER OF THE BOARD: Charles E. Shearer, Jr., Chairman Ruth E. Peters, Member Anna Maria Farias, Member Gerald F. Krizan, Esq. Executive Secretary



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