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IDAHO TRS PAGE


Complaint Log Summaries

2008

  • Cover Letter.
  • Complaint Logs.

    2007

  • Complaint Logs.


    Recertification Application
  • Table of Contents.
  • Cover Letters.
  • Cover Sheet.
  • Tab 1: State Program Narrative.
  • Tab 2: Contract Status.
  • Tab 3: Operational Standards.
  • Tab 4: Technical Standards.
  • Tab 5: Functional Standards.
  • Tab 6: Exceeding FCC Minimum Standards.
  • Tab 7: Method of Funding.
  • Appendix A: Provider Features.
  • Appendix B: CA Training Outline.
  • Appendix C: Contingency/Disaster Recovery Plan.
  • Appendix D: Current Call Volume and Answer Performance.
  • Appendix E: CA Quality Assurance Program.
  • Appendix F: Consumer Complaint Logs, 2006-2007.
  • Appendix G: Promotional Items.

    Programs.




    TRS Telephone Numbers
    (Service Provider: Hamilton Relay)
    Customer Service #: 1-800-368-6185(V/T)

    • 1-800-377-1363(V)
    • 1-800-377-3529(T/ASCII)
    • 1-866-252-0684(Spanish)
    • 1-888-791-3004(STS)

    Contact for TRS Complaints:

    Idaho TRS
    Bob Dunbar, Administrator
    2545 North Waggle Place, Meridian, ID 83642
    Telephone numbers: 208-846-8371; Fax 208-846-8371
    E-mail: bdunbar2@mindspring.com



    To update changes in contact/service provider information, please send an e-mail listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.




  • last reviewed/updated on 7/2/08 


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