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Alabama State Flag     ALABAMA TRS PAGE




Complaint Log Summary

2008

  • Complaint Tracking.

    2007

  • TRS Complaint Log Summary.


    Recertification Application
  • Cover Letter.
  • Renewal Application.
  • Appendix O: TRS Information in Telephone Directories; Appendix P: Copy of Telephone Bill Inserts; Appendix Q: Copies of Relay Newsletters.
  • Appendix R: Copies of Relay Brochures or Other Advertisements; Appendix S: List of Alabama Relay Service Board of Directors; Appendix T: Copy of Legislation and Public Service Commission's Order.
  • Outreach Materials and Newsletters.
  • Appendix V: Copy of TRS and NARUC Bulletin dated 9/19/03; Appendix W: Copy of Phone Bill with Surcharge Rate or Legislative Order; Appendix X: Copy of TRS Recertification Letter from the FCC; Appendix Y: Copy of Alabama Telecommunications Access Program Application; Appendix Z: Brief Summary of Alabama's TRS Background and History, Contract Status and Complaint Procedures.
  • Appendix U: Copies of Cmplaint Logs from 2002-2007.


    Programs.




    TRS Telephone Numbers
    (Service Provider: Sprint 24 hrs, 7 days, 365 days a year)
    Customer Service #'s: 1-800-676-3777 Voice/TTY/VCO/Speech-to-Speech; 1-800-676-4290 Spanish
    E-mail: Sprint.TRSCustServ@mail.sprint.com

    • 711
    • 1-800-548-2547(Voice)
    • 1-800-548-2546(TTY/HCO)
    • 1-800-548-0259(VCO)
    • 1-800-877-8973(Telebraille)
    • 1-800-548-8317(Spanish)
    • 1-900-646-4323(900 Services)

    Contact for TRS Complaints:

    Jerry A. Renfroe, Executive Vice President
    Alabama-Mississippi Telecommunications Association
    100 North Union Street, Suite 826
    Montgomery, AL 36104
    Telephone numbers: 334-265-1660; Fax 334-834-1722
    E-mail: Trixieren@aol.com



    To update changes in contact/service provider information, please send an e-mail listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.




  • last reviewed/updated on 7/23/08 


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